Robert Street Clinic

Edit: Came back to update my review as I have more experience with therapists now and have fully realised how unprofessional and gross my "consult" was with Dr Robert. I was desperately seeking help for my unstable emotions, which now I know were caused from the abusive relationship I was in, my ADHD and my autism (which have been diagnosed after trying to get help here). I drove over an hour for this consult, thinking I'd finally find some help, only to have a man sit across from me talking about himself, profiling me, swearing and implying that the reason I thought I had BPD was because I am a Gemini. One of the most disturbing parts of the one hour lecture (aside from not gaining any help or guidance whatsoever) was when he point blank asked me if I had been SA'ed. Truthfully, I hadn't had the worst thing happen to me that you think of when asked that question. But here was a strange old man sitting across from me asking something deeply personal and triggering, who knew nothing about me and there was no rapport built. I answered no, and felt gross inside to have been asked that, especially when I was in such a vulnerable setting and I didn't know this man who I was alone in a room with. He replied by saying that he didn't think I had, based off my body position and the way I was sitting. Imagine how gross I felt now, to think that this man who I was supposed to trust was profiling me and imagining if SA had happened to me, while all I did was sit there. I went there for a diagnosis, to which he refused to give me, saying that I didn't need one. I felt that was strange, because it is specifically a BPD clinic, which first of all are super hard to find and second of all, why does he get to choose that and not me? I left there with a migraine and I later threw up. I have always wondered if my body was reacting to the stress caused from this interaction. There I was, left with no resources for help, no guidance about what my diagnosis could be if it wasn't BPD after all. I went back to my life, struggling and thinking I was 'crazy' and alone in the way I was struggling. It took me a long time to discover my ADHD and autism, and I was so scared to see a therapist again. Not to mention that they are super expensive and I had just wasted my money on an old man telling me who I was, talking about himself and not letting me speak for even 5 mins. I expect therapists to care, to listen and to genuinely want to help you, even if it means referral. I believe that is the bare minimum. If I could leave zero stars I would. Original review from 2019: I didn't feel listened to, just talked at. Felt pushed into deciding therapy with them. Some helpful insights and tips but a lot of assumptions made about me. A lot were true but it didn't make me feel heard.

I can't rate Robert Street Clinic highly enough, I saw Kyle for about a year and a half two years (will likely pop back now and then once I have a bit more time). I found his approaches to therapy holistic and reflective. He helped me process some trauma and supported me to feel more confident in myself and my ability to undertake the mahi I do. I also really like how he speaks up in our media about mental health and progressive political issues. I absolutely recommend him to anyone. X)

Like others, it took a while for me to write a review. I went to this clinic to receive couple's therapy. I was pregnant and going through some serious trust issues with my partner. Dr. Yulia Krivoshchekova didn't help by calling him and texting him between 21.30 and 22.30hs in the night in a number of ocassions. I was shocked by the lack of professionalism and between her and my now ex partner made me feel I was being irrational about daring to complain about it. It really messed up things between us instead of helping!

After much deliberation I would like to add my review. I haven't been here for some years, and now I realise how inexperienced and uneducated my therapist was. He was all about promoting his own image in the media through the clinic. And he created yet another addiction for me, therapy twice a week, and why not, ACC continued to foot the bill. Please be wary of choosing a therapist. I have given up trying to find one.

It has taken me a while to write this review, but having given it some thought, I'd like others to NOT have my same experience. In a nutshell, my therapist here (Kyle MacDonald) was thoroughly incapable. Having now received some real help from real professionals, I can absolutely categorically say that the treatment I received from Kyle was tantamount to medical negligence. What I received was actually a major setback to my mental well-being. Kyle has appeared regularly on national media promoting additional funding for mental health. Every time I see him, I cringe, knowing that this inept person is very likely looking after his own interests, rather than those he purportedly supports. The fact that their website appears high on Google search results tells me that these guys use search engine optimisation, and are in it for the money, and not necessarily for the well-being of their patients. Shame on you Kyle.

After dealing with a genuine mental illness and going form psychiatrist to psychologist to counsellor who actually had no idea how to treat me it was lifesaving when I met Rob and he actually knew how to deal with someone who was unwell. His own experiences and vast knowledge of acute mental illness gives him a cut above and beyond most practitioners. Thankyou so so much.....

I have recommended several people to Robert Street Clinic all had a very positive experience.