Customer Reviews
★★★★★
Star Insure has a rating of 4.6
out of 5 based on over 491
reviews on Google
Have had a windscreen claim and another claim for accident and Star was brilliant to deal with. All staff were quick to reply and got the claims approved very quickly. Keep up the good work guys. And highly recommend Star Insurance. Top class service
Vance Hibberd (☆ 5/5)

My motorhome broke down an hour from home. Rang Roadside Assistance on Star Insurance contact number. Great communication and a very quick turnaround to get my camper towed home. What a stressless operation from start to finish. I highly recommend Star Insurance
Margaret Muir (☆ 5/5)

Don’t recommend at all, especially if you are backpacker or traveler. They scammed me with their roadside option I payed for 6 months and they canceled it after 3 months in their system. My battery died on the eastern weekend and I had to call on the roadside emergency number for them to help me. They told me I had to pay for it since they see my contract is expired. I tried to explain to them that I payed for 6 months, proposed to send them my contract but they didn’t want to hear anything - they told me I had to wait until Tuesday (after Easter). My car window was open and it was raining so I couldn’t wait. They assured me they are gonna check with the insurance on Tuesday and pay me back if my contract was okay. On Tuesday they sent me a text telling me it was cancelled and after sending more than 120$ on calls to them and sending my contract it appears they were wrong and I was still insured!! Since then, no news and I’m still waiting on a refund that’s never gonna come. Most probably they took advantage that i left the country and that I cannot call them again. I’ve came accross good and honest people all the way during my trip in nz, guess this company is an exception.
Camille Gangloff (☆ 1/5)

I’ve recently had the pleasure of working with Star Insurance, and I can confidently say they are an exceptional company to deal with. From start to finish, their professionalism, clear communication, and streamlined processes made the experience seamless and efficient.
Their team is incredibly organized, responsive, and easy to work with, ensuring that every detail is handled with care and precision. It’s refreshing to collaborate with a company that truly values quality, reliability, and the relationships they build with their partners.
Star Insurance stands out as a company committed to excellence, and I highly recommend them to anyone seeking top-tier service in the insurance industry. I look forward to continuing this partnership and seeing the great results we can achieve together!
Phillip Broadbent (☆ 5/5)

I have been with Star Insure for my RV Motorhome, and I had an awning replaced. I found them very efficient to deal with. I would Highly reccommend them.
nic Robertson (☆ 5/5)

Really happy with our dealings with Star Insurance. We have had 2 claims this year on our motorhome and in both cases, the ease and speed of the process has been amazing! Thank you Star for being there for us when we needed you.
Patricia Orange (☆ 5/5)

We have recently had a new windscreen claim with Star Insurance. It was an integrated A Class motorhome. It was difficult to source the windscreen and find someone to change it. Bernard from Star was great sticking with us and suggesting options. Thanks Star Insurance.
Mike Walters (☆ 5/5)

View all reviews
Address
Star Insure is located at Star Insure 2 Reg Savory Place, East Tāmaki, Auckland 2013, New Zealand
Phone
The phone number of Star Insure is +64 800 250 600
Business Hours
Monday: 08:30–17:00
Tuesday: 08:30–17:00
Wednesday: 08:30–17:00
Thursday: 09:00–17:00
Friday: 08:30–17:00
Saturday: Closed
Sunday: Closed