AIL of New Zealand Ltd.

I highly recommend AIL, especially Craig Fernandez! They went above and beyond by scheduling our consultation on a weekend, which made the whole process so much easier to manage around our busy schedules. Craig was professional – knowledgeable and friendly. My husband and I both walked away with insurance packages that we're genuinely happy with. What truly sets AIL apart for us is the guarantee that premiums will always stay the same, giving us peace of mind for the future.

My mother and I had the most wonderful meeting with the lovely Mele Makaui this evening. It was such a pleasure to meet her via Teams. Mele’s very professional, kind and supportive manner was very much appreciated. She helped with all our enquires and made us both feel at ease. Mele is a great communicator, she took her time explaining matters and solving issues. English is my mothers second language, and it was amazing for me too see how Mele took her time making her feel included and safe throughout the conversation. We are both so grateful and happy for all her help. Thank you so much Mele. We appreciate your hard work!

Been with AIL for 20 years now and did a review with Craig Fernandez. Found him to be very thorough and explained points clearly. Also find their pricings better than other options I've checked from time to time.

We recently signed up for a new AIL insurance policy, and the entire process was smooth and stress-free thanks to Andrew, our financial advisor. He took the time to explain everything clearly, answered all our questions with patience, and helped us find a policy that truly fits our needs. It’s great to work with someone who is knowledgeable, professional, and genuinely has your best interests in mind. Highly recommend!

Couldn’t recommend Craig Fernandez enough, he explained everything in so much detail that it covered a lot of the questions I had in the back end that I was worried I’ll forget at the end when he was done talking (he answered these along the way) he also checked in a lot throughout our call to check if I was okay and baby was okay (I just had a baby) and also answered in depth any questions I had. Over all recommend him and glad to have him as our financial advisor for this sign up process

Hi , myself, my son and husband have been with AIL since 2003 we have been fortunate to have Mama Atetu look after us over the years I have had the pleasure of requesting a home visit and they still send agents to answer our questions face to face I am old fashion and need someone in person so grateful Mama still comes out to see me when I need her to. Thank you AIL for great customer service and always reminding me of our benefits.

I recently had the pleasure of working with Craig Fernandez from AIL regarding my insurance policy, and I couldn't be more satisfied with the experience. From our first interaction, Craig demonstrated exceptional professionalism and a clear understanding of the intricacies of the insurance policy. What impressed me the most was his ability to explain complex concepts in a way that was easily understandable. He took the time to address all my questions and concerns, ensuring that I felt confident in my decisions. His thorough knowledge and commitment to customer service truly set him apart. If you are looking for an insurance agent who is not only knowledgeable but also genuinely cares about providing the best service possible, I highly recommend Craig Fernandez. He is the best in the business and made my insurance experience a breeze! Thank you, Craig, for your outstanding support!