Bert Sutcliffe Retirement Village

8.8

Bert Sutcliffe Retirement Village offers a warm and welcoming atmosphere for its residents. The attention to detail in the facilities ensures that everyone feels comfortable and cared for. The staff members are dedicated and genuinely caring, contributing to a sense of community that is hard to find elsewhere.

Residents enjoy a range of activities designed to promote well-being and social engagement. The environment is not only beautiful but also thoughtfully designed to support the needs of the elderly. It's a place where quality of life is prioritized, making it an ideal choice for those seeking a fulfilling retirement experience.

Information about nursing home in Auckland - Bert Sutcliffe Retirement Village

Service options

On-site services

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Offerings

Food

Parking

Free parking lot

Bert Sutcliffe Retirement Village is in position 2 of nursing homes in Auckland

Address Phone Business Hours

Customer Reviews

★★★★★

Bert Sutcliffe Retirement Village has a rating of 4.4 out of 5 based on over 127 reviews on Google

Great retirement facility. Excellent people / staff. Facilities top notch.

Ivan Moala (☆ 5/5)

It's A nice new retirement village. Now it's completely done.

Robert Cooze (☆ 5/5)

Our mother lived here for more than 7 years. First, as an independant person, then more care was required. Today our mum passed away. Staff have been wonderful and amazing. Angels on earth. To all staff. Love and Thanks.

Coralie Lush (☆ 5/5)

Shocking care in the dementia ward. Don’t be fooled by appearances like we were. The low standard of care is the fault of management, not the carers. I found my father with unexplained bruising and bleeding, check your loved ones often if they are here. I won’t add photos purely to protect his dignity.

kimberley mcdonald (☆ 1/5)

My grandma lives here and it seems they treat her well. My manager also treated me well when I worked here. However the receptionist was rude and dismissive and hung up on me mid sentence when I called in a couple of weeks ago. I can’t remember her name but I think she said that she’s the chief receptionist. I think they need to put their receptionists through some kind of training to prepare them for talking to people in a polite way and train them to do their job such as pass on messages even when they may not like the person who called in.

Thomas Hobbs-Allen (☆ 3/5)

The two stars are for the staff who try their hardest. Facilities are good and the staff are lovely. But, the care units are consistently under staffed. Charging a massive rate ontop of this, unsure where the money is going when there are no staff, the food they are being fed is not what is advertised. Communication with families is poor, they have dropped the ball many times looking after my family member. Really disappointing.

Anna Condon (☆ 2/5)

I have friends living here that I visit regularly. They love it and I think its a beautiful village. To me the apartments are very well appointed and take the wellbeing of the residents seriously. Would I live here? Yes definitely it's simply lovely

Pam Smith (☆ 5/5)

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Information about Bert Sutcliffe Retirement Village

Address

Bert Sutcliffe Retirement Village is located at Bert Sutcliffe Retirement Village 2 Rangatira Road, Birkenhead, Auckland 0626, New Zealand

Phone

The phone number of Bert Sutcliffe Retirement Village is +64 9 482 1777

Business Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours