Customer Reviews
★★★★★
Caretaker has a rating of 4.7
out of 5 based on over 1557
reviews on Google
I love the concept and aesthetic of this place.
We actually went twice in the same day.
The first time, I asked for something inspired by a White Russian—nothing too specific, as I wanted to give the bartender some creative freedom. Unfortunately, I was served a classic White Russian without any special twist, which was a bit disappointing considering the price. To be fair, half of the menu wasn’t available either. It wasn’t a terrible experience, just underwhelming.
A couple of hours later, we decided to come back and this time we sat at the bar. We had the chance to speak directly with one of the bartenders, Lock , and the experience completely changed. He listened carefully to what we were looking for and absolutely nailed it—delivering not only a delicious cocktail but a truly enjoyable moment as well.
Watching him work was fun, engaging, and—honestly—a little sexy, which kind of fits the whole vibe of the place.
I’ll definitely be back!
Isabel Maldonado (☆ 4/5)

What a fantastic place!
I love the concept, and the vibe inside was dark, brooding and prohibition-esque. A no-menus place where the server asks you questions to find out what you like and they whip something up for you.
The place was humming, with empty tables not staying empty long. The service was really great... we were apologised to twice for having to wait for someone to see us, but it wasn't that long at all.
The 2 cocktails we had were exactly down our alley, so they know what they're doing.
We explained to one guy as we were paying that we were doing like a low key crawl to cool spots, and he provided some suggestions, which was nice. Would definitely return. Bring some coin though, at $24 per drink it's up there, but think of it as a show too!
Ben Wendelborn (☆ 5/5)

No menu. Friendly and knowledgeable server has a conversation with you about what drinks you like and the mixologist whips up something that is out of this world. Atmosphere is relaxed and conducive to conversation. If you’re a fan of speakeasy’s, this place is for you.
Steve Walker (☆ 5/5)

I really wish I could like and enjoy this place but not somewhere you want to go for a few drinks or cocktails.
The place looks great and great concept and love the drinks. Just doesn’t work. The serving is very slow and what seems like hard work. You can’t even order 2 drinks at a time maybe as that will make them even slower. Great table service just as they do not have a menu they ask you what you like and conk a drink to your taste. It may be a better idea to have menus to speed drinks up. Not sure 30 mins is acceptable anywhere waiting for a drink and only one at a time.
Was well worth a visit but only for one drink as not sure you will enjoy the wait. Maybe it’s the New Zealand way of things.
Steve Quinn (☆ 1/5)

We recently visited this Hidden Bar and had an amazing experience! The atmosphere was lively, and the vibe was just perfect for a fun night out. What made it truly special was the absence of a menu — the bartenders crafted superb drinks based on our preferences and mood. Each one was a delightful surprise!
The staff were incredibly skilled and experienced, making us feel welcome and well taken care of. The live music added a wonderful touch, creating a vibrant and enjoyable ambiance throughout the night.
If they start offering some deals or specials, it would make the place even more exciting. But overall, it’s a must-visit spot for anyone looking for a unique and memorable evening.
Santu Garage Limited (☆ 5/5)

Being an experienced bartender my expectations were quite high, and this place hit them and more. The bartenders are so creative and knowledgeable about flavours and the atmosphere is lovely. Will be returning!
Alex Millar (☆ 5/5)

Love the atmosphere, they asked a lot about the drinks you want but ended up delivering cocktails same ….. still delicious even thought not to what we asked for.
Drinks come at least 10 if not 15 mins after ordered.
Hydi Ng (☆ 3/5)

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Address
Caretaker is located at Downstairs, 40 Customs Street, Caretaker Britomart Place, Auckland 1010, New Zealand
Business Hours
Monday: 17:00–03:00
Tuesday: 17:00–03:00
Wednesday: 17:00–03:00
Thursday: 17:00–03:00
Friday: 17:00–03:00
Saturday: 17:00–03:00
Sunday: 17:00–03:00