Apex Advice Group, Auckland

This is not just a review it is a personal thank you to Kym and Sharon what a team , at no point throughout our dream home purchasing journey were we ever made to feel like just a client. Debra first made contact with Kym out of curiosity, soon followed a room meeting with both of us , what a wonderful experience . Kym’s was very calm extremely positive and thoroughly professional , but her secret ingredient for making everything work for us was her ability to respectfully gain our trust and then to continuously support us through every nerve racking emotion step that we put ourselves through. Kym’s real life understanding and appreciation for what people experience throught an emotional home purchase was clear as she did a lot of listening and a lot of reassuring . Thank you Kim & Sharon, Apex Advice should be the first call anyone makes when wanting to by their next home . Colin & Debra Hood , very happy , newly first home owners .

We can’t thank Amanda enough for all the incredible support and guidance she provided us while we were on the hunt to purchase our first home! From the very beginning, she made the entire process so much easier to navigate. As first-time buyers, we were filled with questions and uncertainty, but Amanda took the time to explain everything in detail and always made sure we felt comfortable with each step. We could not have done this without you Amanda. We are now in our dream home and could not be more grateful! We highly recommend Amanda’s services to anyone looking for a reliable, caring, and knowledgeable mortgage adviser. Deanne was also a fantastic help during this time. I also highly recommend Will for all your insurance needs. As someone new to the world of insurance, I truly appreciated how he took the time to walk me through everything clearly and patiently. He helped me understand my options and recommended the right protection to suit my needs. Thanks for the Amazing help Will!!

I recently worked with Apex Advice Group for my insurance needs, and I highly recommend them. Nadia was incredibly professional and attentive; she took the time to understand my requirements and provided tailored solutions. Her caring service made me feel supported throughout the process. I always felt confident in my decisions and secure in my coverage. Recently, I submitted a claim on my husband’s policy after his heart attack, and the experience was seamless. Overall, my experience with Apex Advice Group has been excellent.

Paul was great to deal with. Kept things simple but also knew the details when we asked for a various array of products. Plus, a great price for the policy. Not our main reason for setting up, but always a massive positive. Will utilise Paul and the team for years to come.

Apex Advice has really shown their true worth and expertise in this now real life example. At the age of 51yrs and only 6 wks after completing a 52k Ultra marathon I was diagnosed with Stage 4 bowel cancer that has spread to my liver and lungs. Surprise! But not really a surprise as both parents had cancer and Dad died from Bowel cancer just 2yrs ago but he was 87yrs. Thank God we kept paying those premiums even though at times, like when I was off for maternity leave or in between jobs, we strongly considered cancelling them, but I had an inkling this day would come, just maybe not for another 10-15yrs! Our one-stop-shop Broker Ivandee has helped us many times over the years, with structuring our mortgage to suit changes in our lives, to making sure we got the most bang for buck in our life and trauma covers to keep the premiums manageable. Her experience and expertise in knowing how to structure the cover has really shown up now that we have claimed. Not only do we have the luxury of private health cover, but we do not have to worry about paying the bills or being careful with money, for a long time. We even have the security of knowing the cover will still be there if the cancer comes back after all the chemo and surgery have completed and life insurance too. She made sure we had the best claims handler and insurer looking after us. The claim was accepted within about 24hrs of them having the information they needed and payment made within just a few days of them having our acceptance and account details. I have been telling all my friends that if you can afford even the minimum cover it is worth it. It might be more affordable than you think. But when it comes to the crunch, having this insurance is absolutely priceless!

I had a really good experience with my mortgage advisor and her assistant. My mortgage advisor thoroughly discussed my options and answered my questions in detail. Once I had made the decision, her assistant was in communication with the bank and myself and everything was resolved very quickly. I'm very happy with the service provided and have been a customer for 5 years now.

What Apex, and their advisers do, is take the complex and make it simple. We asked Warren Devoy, and the Apex team, to look into our various insurance policies to ascertain which were providing the cover/provider that best suited our needs/aspirations etc that we now required and the costs associated. The insights he provided, and the back-up service from the team, made the process incredibly easy and stress free. But even more importantly, it was the non-judgemental, holistic and very human and approachable way in which Warren managed and took us through the process, that made the difference, a big positive difference.