Loan Market - Paulette Trotter East Auckland

We had an exceptional experience with Paulette and her team, particularly Rachel and Lucy. Incredibly helpful, they made what could have been a stressful process easy, guiding us step-by-step. Communication was outstanding, the team kept us informed at every stage and provided clear, easy-to-understand updates. Paulette’s commitment to answering our questions anytime, even after hours and on weekends was truly amazing and gave us great peace of mind. We highly recommend Paulette and her team to anyone looking to purchase a home — their expertise, professionalism, and dedication sets them apart. Gavin & Claire

We had an excellent experience working with Paulette and her team throughout the process of purchasing our home. Paulette was incredibly helpful in guiding us step-by-step, making what can often be a stressful process feel smooth and manageable. Communication was outstanding — she and her team kept us informed at every stage and provided clear, easy-to-understand instructions on what needed to be done. What really stood out was Paulette’s commitment to answering our questions anytime—even after hours and on weekends—which was truly amazing and gave us great peace of mind. Plus, her access to all major banks meant we could secure some of the best mortgage rates available, making a big difference in our home-buying journey. We highly recommend Paulette to anyone looking to purchase a home — her expertise, professionalism, and dedication truly set her apart. Ian & Karen

Paulette and her team made the process of buying our first home so smooth. From our very first virtual meeting, where we simply discussed whether we were ready, to the moment we bought our home, everything happened faster and easier than we ever imagined—absolutely incredible! The entire process was virtual, which meant no need to travel for meetings, yet we always felt connected and supported. Paulette and her team were quick to respond to emails, offered reassurance, and showed real understanding of the many questions first-home buyers naturally have. Their genuine and personal connection made a huge difference, and they explained everything in a way that made sense. We couldn’t be happier with the experience and would highly recommend Paulette to anyone considering their next steps in the home-buying journey!

Paulette and her team were absolutely incredible throughout our refinancing process. Their professionalism, attention to detail, and constant communication made the entire experience smooth and stress-free. They kept us updated at every stage, ensuring we understood each step and met all requirements on time. Their meticulous approach meant nothing was overlooked, and we always felt confident and well-supported. The whole process was handled with efficiency and care, and we truly felt like a priority from start to finish. We cannot recommend Paulette and her team highly enough—they exceeded our expectations in every way and delivered outstanding results. – Meredith and Nathan

Paulette and her team were a great help to us throughout the process of buying our first home. They are incredibly knowledgeable and clearly explained every step of the process. They are very efficient and promptly got back to us regarding any questions we had along the way. We felt very supported and are so glad we chose to go with Paulette and her team!

My husband and I had used Paulette and her team several years ago, so didn't hesitate recently when I needed some help to purchase another property. From start to finish they were genuinely committed to helping me get everything over the line. I work quite remote at times but they made the process smooth and stress-free. I couldn't have asked for a ,more professional and supportive team. I had recently recommended them to my daughter and her partner who have bought there first home and they would totally agree.

Paulette and her team were very patient and professional with us. Guiding us through many of the complicated aspects of buying a home, and even going above and beyond in terms of strategy and referrals to other helpful services. For what is essentially a free service to the home owner having a competent mortgage broker really saves a lot of time and stress.