Bailey Nelson Optometrist - Auckland CBD

7.8

Bailey Nelson Optometrist in Auckland CBD offers an exceptional level of service that truly stands out. The staff are friendly and knowledgeable, making the experience comfortable and enjoyable. Whether you need glasses, contact lenses, or an eye check-up, they are dedicated to helping you find the best solution for your vision needs.

Customers consistently praise the team for their professionalism and genuine care. They go the extra mile to ensure a positive experience, from assisting with frame selection to providing thorough eye examinations. This commitment to customer satisfaction makes Bailey Nelson a highly recommended choice for anyone seeking eye care services.

Information about optometrist in Auckland - Bailey Nelson Optometrist - Auckland CBD

Service options

On-site services

Accessibility

Wheelchair-accessible entrance

Crowd

LGBTQ+ friendly

Planning

Appointments recommended

Payments

Credit cards
Debit cards
NFC mobile payments

Bailey Nelson Optometrist - Auckland CBD is in position 7 of optometrists in Auckland

Address Phone Business Hours

Customer Reviews

★★★★★

Bailey Nelson Optometrist - Auckland CBD has a rating of 4.8 out of 5 based on over 407 reviews on Google

I had an amazing experience at Bailey Nelson in Commercial Bay! I brought in my 3-year-old glasses, not really expecting much, but the team went above and beyond. They not only fixed them on the spot but also adjusted the fit—completely free of charge. The staff were super friendly, professional, and clearly take pride in great service. It’s rare to find that kind of genuine care these days. Highly recommend this store.

Timothy Santiago (☆ 5/5)

Optometrists here are just professional. I come in for an eye health check because I rubbed a foreign particle into my left eye and couldn’t get it out for days. The optometrist patiently did a full eye check for me. At the end when they successfully took that tiny small thing out, I was so relieved. I visited a GP before hand and they couldn’t help but just gave me an anti infection eye drop… If you have eye issue, I highly recommend this place rather than a GP.

Alex Li (☆ 5/5)

Very friendly and helpful staff in the Auckland CBD shop. First time needing reading glasses and trying to select frames was daunting. The guys in the shop were great at helping narrow down looks, fit and cost to fit my requirements.

Thomas Sim (☆ 5/5)

After arriving in Auckland from the U.S., I realized I had forgotten to pack extra contact lenses. We stopped by the Bailey Nelson store near the wharf and the staff was incredibly helpful. They ordered the contacts from my prescription, and then worked with me to find the best place to ship them since we were traveling around New Zealand. They sent me the tracking information and even followed up to make sure I had received them in Queenstown. It really saved the trip for me! Highly recommend.

Ann Winston (☆ 5/5)

Great and knowledgeable team over there! Made the visit easy, comfortable and simple! Bought glasses did an eye test and also a contact lenses check! Thanks guys for the amazing service!

Jamie (☆ 5/5)

The staff are very nice and helpful. But I was disappointed that all costs were not disclosed for the eye test. I paid more to do the comprehensive tests and then got told to pay more to do more tests.

Neil Taylor (☆ 3/5)

Been going to Bailey & Nelson since they were in High Street and now Downtown…have got to know Ruby and she is amazing always happy friendly and professional and this time Arna looked after us …another lovely representative of the company, thank you

Colin Scott (☆ 5/5)

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Information about Bailey Nelson Optometrist - Auckland CBD

Address

Bailey Nelson Optometrist - Auckland CBD is located at Commercial Bay Shop 8, level 2/7 Queen Street, Auckland Central, Auckland 1010, New Zealand

Phone

The phone number of Bailey Nelson Optometrist - Auckland CBD is +64 9 941 9833

Business Hours

Monday: 10:00–18:00
Tuesday: 10:00–18:00
Wednesday: 10:00–18:00
Thursday: 10:00–19:00
Friday: 10:00–19:00
Saturday: 10:00–17:00
Sunday: 10:00–17:00