KristAl Pet Grooming

I took my dog, Teddy, to Kristal Pet Grooming, and unfortunately, it was a terrible experience. Shortly after the grooming, we discovered a cut on Teddy in an area that had been groomed. Since she had not been on any walks and had been in a controlled environment at home, there was no other way for her to have sustained this injury. When I reached out to the salon, I was met with nothing but excuses and blame-shifting. Instead of taking responsibility or even acknowledging the possibility that the injury happened under their care, they insisted it must have happened elsewhere—even though Teddy has never had a cut before in her life. They even demanded a letter from the vet proving with "100% certainty" that the wound happened at their facility, which is an unrealistic and dismissive response. To make matters worse, the vet next door, who is familiar with this business, did not have positive things to say about them. That in itself speaks volumes. If you love your pet and want them to be cared for by a business that values their well-being, I strongly advise looking elsewhere. Accidents can happen, but how a business chooses to handle them says everything. Kristal Pet Grooming failed to take responsibility, and I wouldn’t trust them with my pet again. I will be posting photos so other pet owners can see exactly what happened.

My Persian x kitten was in need of a sanitary trim. Kristal Pet Grooming did an amazing job, at an extremely affordable cost. I highly recommend them!

The Ladies at Krystal Grooming are the best. Very accommodating to your pets requirements. I highly recommend them for all your pets needs %

Luke(?) the groomer made our little Tui look sooo handsome!! He had a full body done due to multiple mats and now he runs around like he’s so much lighter! Must feel so good. Thank you team and will definitely be brining my other cats here in the future!

Have been here many times with our two Shih Tzus. They always do a great job and would highly recommend them

Friendly, professional, excellent service, great communication, and affordable prices! They gave a full grooming to my old, grumpy, long haired cat who had never had a bath before. She was treated with amazing care. We will definitely be back! Thank you!

Our cat needed a belly shave to remove a mat, the staff did an excellent job taking care of her, despite her being quite difficult. The customer service was great, and the pricing was very reasonable. Would definitely recommend their service to others.