The Gentle Dog Groomer - West Auckland Dog Grooming

We’re so happy to have found Hayley at The Gentle Dog Groomer! Our two bichons – one older and getting a bit more nervous with age, and the younger one who likes to stick close to his big brother – both had such a great experience. Hayley was so patient and gentle with them, making sure they were comfortable the whole time. It’s clear she really cares about the dogs she grooms, and the difference that makes is huge! They came home looking absolutely gorgeous, smelling amazing, and most importantly, happy and relaxed. If you're looking for someone who truly understands and cares for your pup, we can't recommend Hayley enough. Thank you so much – we’ll definitely be back!

The two pics are before and then the other two are after. Thank you Hayley once again! Your knowledge and competency was evident from our first point of contact. Booking was made super easy. Confirmation email highlighted all I needed to know. Thank you for being so efficient and empathetic with Angelica's grooming. Location - easy to find and Hayley updated me on parking. Information was drip fed as to when it would help me, the client the most. Hygiene level - 100% Just perfect. Angel on the other hand left all tall tail wagging and has been a happy baby since pickup with a new bow - thanks to Hayley! Angel is super bitey when it comes to grooming and literally runs to hide when the s-word (shower) is mentioned. Hayley handled Angel the best I have seen. I cannot thank you enough. Cost - reasonable. Absolute elite treatment and service. We cannot wait to see you again and try new styles.

Hayley was amazing! My pup had a bad experience with another groomer and was anxious but Hayley was so kind and patient with her. Couldn't recommend her more!

Hayley was wonderful with Luna she’s had a bad experience at previous groomers and Hayley was very patient and understanding and as her business name states Gentle. Thank you so much Hayley look forward to next time

Hayley has an amazing talent for making my puppy feel at ease. Riley is a nervous wee man and she knows how to get him to calm down. He has been to her twice but this was his first full on groom and he looks amazing. I am really happy to have found and can highly recommend her.

Hayley was so incredibly patient with my *super nervous* Meg. Despite initially planning to do her nail trim and ear clean in just 30 minutes, Hayley ended up spending almost 1.5 hours trying to win her over, going through 2 packets of treats in the process. She managed to wipe her ears nicely and trim 2 nails. I could see Hayley was disappointed she didn't manage to get everything done, but that's still more than we managed in 18 months. Despite spending all this time & effort, Hayley still charged the base amount and I'm super thankful that she kept it so affordable. I do hope for Hayley that she has better clients than Meg & me though!

Hands down the most caring, kind and skilled groomer you will find. Both Jess and Diesel go to The Gentle Groomer and love their pampering time with Hayley. Jess is a fluff ball and comes out smelling and looking fabulous Jess has sensitive skin and is treated with care and understanding and loves getting her nails done a true achievement! It is so easy, drop dogs off then a couple of hours later collect 2 happy, calm beautifully cared for groomed and manicured dogs. I particularly like the photos and txt updates I receive during their pampering sessions it’s the go to beauty parlour for your fur baby. Thanks Hayley.