Dogtainers Auckland

Fantastic company to deal with! Alison answered all my questions, in a timely manner. She was professional and friendly! Our beautiful fur babies arrived safely in Australia and to top it off, the cost was very reasonable (we got multiple quotes!) Would definitely recommend. Thank you!

Poor communication was the main issue. Sent invoices that were dramatically different from quoted price with less than 24 hours to pay. When things went awry they couldn't even be bothered to try and seek alternatives (another pet relocation company were able to step in). Generally just difficult to get information from and made our intercontinental move way more stressful than it needed to be. Our advice would be to steer clear if you value communication, honesty and clarity.

Honestly I can't thank dogtainers enough. Was easy and they made me feel at ease sending my dogs to Austrailia. Their boarding kennels are amazing and the process was so simple. Their price was an added bonus and considering my dogs had never really even in kennels, they were not stressed when they arrived in Australia. Thank you Dana and Alan. If you love your pet, dogtainers is the one.

We are slightly delayed in writing this, but I kept meaning to come back to it as the memory of Dogtainers shipping our precious cargo was such a positive one. I was fairly fraught with angst and fear over sending the pugs from Brisbane to Auckland. But the team at both the Australia and New Zealand sides of Dogtainers were excellent. Very flexible with our requests, the team in the Brisbane office seemed like real animal lovers and this put our minds at ease when we had to drop them off. On the New Zealand side, just as helpful, even going above and beyond for us, as we were a bit frazzled having just made the move to our new country. Can't recommend them enough. The attached picture are the pugs out in the forests of Queenstown enjoying their new active lifestyle. 🙂

Very organised company. Communication was amazing. Kept in contact with my sister while I was in Australia about the whereabouts of my fur baby. Everything was smooth from application to sending my fur baby to me. Thank you Dogtainers, now our family is complete and ready to live the big life in Australia with Cindy

I used Dogtainers to send our family cat from New Zealand to Australia. The service was excellent. Allan and Dianne were so lovely to deal with. They showed such care and empathy towards us as it was a difficult time transporting our cat while the North Island was being hit by a cyclone. They kept us up to date with everything and reassured us every step of the way that Indie was safe and comfortable. I would highly recommend Dogtainers to anyone needing to transport their much loved pets. The process was very easy arrange and they accommodated us even though we gave very short notice. Well done Allan and team and thank you

We used Dogtainers to move our 2 dogs from New Plymouth NZ to Perth. From the initial quote to the final email when our dogs arrived in WA the communication was spot on. They were way cheaper than some of the other pet transport companies in NZ. Our dogs spent 13 nights with the before flying to WA, during this time i had updates and photos. What i also liked about them was that they supplied the crates which was awesome, another couple of dollars saved. I would most definately recommend them to other people.