Customer Reviews
★★★★★
East Coast Bays Veterinary Clinic has a rating of 4.9
out of 5 based on over 382
reviews on Google
I recently visited the East Coast Bay Veterinary Clinic with my cat, who was experiencing some health issues. From the moment we walked in, the staff were incredibly welcoming and made us feel at ease.
The veterinarian who attended to my cat was absolutely fantastic. They took the time to thoroughly explain my cat's condition, the treatment options, and the expected outcomes. I really appreciated their clear and compassionate communication style.
The clinic itself is well-equipped and spacious, with separate areas for cats and dogs. This was a big plus for me, as my cat can get quite stressed around dogs. The parking facilities were also ample and convenient.
What really impressed me, though, was the clinic's extensive range of cat and dog food, toys, and other supplies. They had a vast array of products from various brands, which made it easy for me to find exactly what my cat needed.
Overall, my experience at the East Coast Bay Veterinary Clinic was outstanding. The staff were professional, knowledgeable, and genuinely caring. I would highly recommend this clinic to any pet owner seeking top-notch veterinary care. We'll definitely be back!
Ashish Leo Chacko (☆ 4/5)

We took our cat to get vaccinated. When the vet saw that she was aggressive, he suggested we rebook another appointment — even though we had already waited a month for this one! It’s quite normal for cats to be fearful or even aggressive when they see strangers, especially in unfamiliar places like a clinic. I don’t think she’s the only cat to behave this way in that environment.
After we insisted, he finally asked a nurse to hold her and gave the vaccine quickly, but he didn’t perform any health check on her at all.
P L (☆ 3/5)

These guys are seriously the real deal. We came for a laproscopic spey (as recommended by our usual vet) and the whole experience was incredible. The processes are slick, the team are lovely and everything is well thought through. I felt so confident leaving Bonnie knowing they would care for her in all aspects. Loved the photo update and the call to let me know she was out of surgery. Even the welcome sign at the desk with her name on it was so reassuring and cute. I have a very sleepy, happily healing and perfectly content little dog after today. THANK YOU GUYS
Lydia McClean (☆ 5/5)

We brought our dog after his accident, the team is absolutely wonderful from start to finish. And millions of thanks to amazing Dr Steve ! Thank you so much !
Ad G (☆ 5/5)

We recently travelled from Whangarei with our precious girl to get a laparoscopic spey done with ECB vets. We would highly recommend both the lap spey procedure and this vet clinic. The staff are wonderful, all processes were smooth and informative, & you wouldn’t even know our girl had surgery. She is straight back to her usual self with no signs of pain.
We especially loved the photo update we were sent while waiting to pick her up - such a nice touch. Special thanks to all involved with Maples care, she is doing very well ❤️
Emma Grace (☆ 5/5)

This clinic is an ISFM Cat friendly clinic and that is REALLY important- all clinics should be!!!! They are staying up to date with proper feline handling practices which results in less stress for your cat. Unfortunately the cat waiting room is still loud being next to the front desk and still close to the dog waiting area but the ‘cat parks’ are great as the cats cannot see any dogs and they provide cage covers if you don’t bring your own. They were more than happy to provide some calming medication for my girl to have at home before visiting to help reduce her stress. The way the vet and nurses handled my Daisy was gentle and caring. They let her come out of her carrier on her own, and if she didn’t they were going to remove the top of the carrier (which is correct practice- yay) to keep her as comfortable as possible. They did not scruff her (again correct practice- yay) and were very thorough in her exam- which I really appreciated as I’ve seen vets before who didn’t check her well and didn’t seem interested. We did bloods and a urinalysis which was really quick. They have followed up super well and it was all a super reasonable price too. Everyone should take their cats here. Daisy approves.
Alexandra Emery (☆ 5/5)

My cat Charlie got into a major accident and was only able to recover fully due to this amazing team!!! So attentive and they always make sure you know what's going on. Thank you guys so much
Bianca De beer (☆ 5/5)

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Address
East Coast Bays Veterinary Clinic is located at East Coast Bays Veterinary Clinic 852 East Coast Road, Browns Bay, Auckland 0630, New Zealand
Phone
The phone number of East Coast Bays Veterinary Clinic is +64 9 478 3924
Business Hours
Monday: 08:30–19:00
Tuesday: 08:30–19:00
Wednesday: 08:30–19:00
Thursday: 08:30–19:00
Friday: 08:30–19:00
Saturday: 08:30–12:30
Sunday: Closed