Lynfield Vets

We sadly had to say goodbye to our beloved dog Nala last night, but we want to sincerely thank the team at Lynfield Vets for the care, compassion, and support they’ve shown — not just during this difficult time, but over many years. Dr Lachlan went above and beyond in trying to help Nala through a very sudden health crisis. He kept us fully updated, explained every step with honesty and empathy, and gently supported us through the heartbreaking decision to let her go peacefully. You could tell he truly cared, even in the hardest part of his job. We’ve also had amazing support over the years from Teresa, other vets, and the lovely reception staff — all of whom clearly love animals and treat them like family. While veterinary care is their profession, the way they treated Nala showed it’s also their passion. Even though this was one of the hardest days of our lives, we’re incredibly grateful for the way the team cared for our girl. We wouldn’t hesitate to recommend them to anyone looking for vets who combine skill with genuine compassion. Thank you, team. — Joshua & Family

Cat went in with am SPCA voucher for desexing. They took good care of her. Clean animal friendly centre.

Great first impression of this clinic! From the moment I emailed, the staff were incredibly friendly and efficient. When you enter the clinic there is a relaxed atmosphere. The staff were warm and personable, and the vet was not only knowledgeable but also genuinely caring. They even offered to perform the necessary surgery the same day which was a pleasant surprise. I really appreciated the transparency about costs and the entire process - they explained everything clearly without making me feel pressured. It was obvious that their priority was the best outcome for my little guy. I highly recommend this clinic if you are looking for professional, compassionate, and efficient care.

I made a phone appointment for a kitten’s checkup and vaccination, and also to get my other cat vaccinated during the same visit. I was quoted a price over the phone and confirmed it multiple times to ensure I brought the right amount with me. After the appointment, I was surprised to see the bill was over $100 more than what I was told. I questioned it politely before paying and explained that I had confirmed the quote just the day before. The receptionist said the person I spoke to had given me the wrong pricing. I told them I didn’t bring extra money because I had only budgeted for the quoted amount. The receptionist was kind and understanding, and she called her supervisor and passed the phone to me. Up until this point, I had been completely calm and respectful. But the woman on the phone immediately started yelling at me, demanding to know what my "problem" was, and then cut me off before I could respond. She told me to leave, not to come back, and said I wasn’t allowed to pay for my cat’s medication. She even said, "Because of you, the owner's family won’t be able to afford things," as if I was somehow personally harming them. At no point did I refuse to pay. I simply wanted to pay the amount I had been quoted. I’ve never experienced such unprofessional behavior in a veterinary setting. How someone like that is in a managerial position is beyond me. Honestly, I should have walked out without paying at all, as she shouted at me to do, because I don't believe in supporting a business that treats clients like this. Eventually, after I repeatedly said I was just trying to pay what I was originally told, she agreed to let me do that—but still told me never to return. I asked the clearly shocked receptionist to charge me the quoted amount so I could get my kitten's medication and leave.

Cannot rate these guys highly enough (would give more stars). Helpful, kind, compassionate & empathetic. Thankyou for making a sad time with the passing of my Wally more bearable (the Vet was awesome) & also the Receptionists assisting my friend with her scratched arm. Prices are very reasonable & affordable. Would highly recommend to everyone. Wish I had found them sooner. Well done & thankyou Lynfield Vets !!

I think this place is a very caring veterinary place they looked after my dog spotty really well they ran blood tests and said he is fine which I really appreciate all and all I give them five stars for caring and their excellent service the young guy that looked after my dog was excellent and the people at reception they're just brilliant I think if I want to go anywhere to look after my dog I'll take him here cuz I see they really care and they're very approachable and kind it's a small veterinary clinic but it just feels like home

We are incredibly grateful for the care and kindness shown by Dr Max Kim and team, as we said goodbye in clinic to our beloved dog bubbles. Thank You so, so much, for your thoughtful service.