Customer Reviews
★★★★★
Bruce McLaren Retirement Village has a rating of 4.3
out of 5 based on over 123
reviews on Google
Yesterday we moved my father in law to the care centre & several years ago my mum in law was also there and had fabulous care.
After a difficult few weeks in Middlemore it was such a warm, welcoming and professional environment to come to. Many of the same staff who remembered us - I left yesterday knowing he would be safe and well cared for and with dignity.
Thank you Chantelle and all your team for making a difficult journey much more pleasant.
Stephanie x
Stephanie Vance (☆ 5/5)

Mum lived at BM Village for many years before needing dementia care.Mum’s journey ended with palliative care in the hospital ward at BM Village & we were with Mum as the palliative care team cared for her & us ensuring we were comfortable & looked after as we held & supported Mum through her final journey.The team on Mum’s ward handled her so gently with love, care, dignity & respect right to the very end. Many BM workers who knew Mum came to visit her with words of love & support.If there was any issue or point of concern, it was handled swiftly by the Village Manager, the Resident Service Manager, the Clinical Manager, or the RN on duty ensuring that we were never in any distress during this very emotional time.Palliative care is a very fragile journey & I give credit where credit is due as we feel so grateful that Mum was able to stay in her room for the palliative care that she required & received.
Tammy Tangaroa (☆ 5/5)

My dad was adamant he wasn't ever going into a retirement village. We got him to visit for a look, met with the delightful Rose, and he pushed us to move quickly to get signed up for one 2 days later! He's LOVING it. He's gone from not socialising much at his original house, to having lunch daily downstairs with other residents and happy hour drinks each week, going to concerts, joining in activities like Word games etc. He is in a serviced apartment. He is a fussy eater and likes quality food and LOVES the meals (pistachio crusted fresh salmon, stuffed chicken breasts, fish and chip Fridays etc). It's taken a weight off us knowing He's so well looked after and truly happy. Thank you Rose and the Rymans team!
Michelle Craik (☆ 5/5)

This is a great home for retirement especially the independent apartments, plus you don't have to change when you need more care as you can move to a serviced apartment and if required the rest home hopefully when or if you get to this stage in life. Overall the staff are fantastic, management sometimes leaves a bit to be desired but it is a large village. The facilities are really good although they could do with air conditioning throughout the complex especially in Auckland. There are great people living here, most love the place and make the most of their home, you'll never please everyone.
When I want to move into a retirement lifestyle, it will be in a Ryman Village.
Ronnie Hoogenberg (☆ 5/5)

We visited friends while in Auckland. A large village, by Nelson standards. The apartment we visited was spacious, tastefully decorated and modern. The general areas, library and lounges were also spacious and well decorated.
Alison Armstrong (☆ 5/5)

I have a family member who resides here in the special care unit. Couldn't be happier with how wonderful the staff and facilities are. Definitely a premium facility.
Sara Lucas (☆ 5/5)

Given the research I did into retirement homes for my mother...it is true to say Ryman Healthcare do have the most Resident friendly contracts....they do tend to "walk the talk " a lot more than most other villages do.
Thats not to say other villages aren't good....you do need to shop around for what "feels" best for you...and then decide if the differences in the contracts, and there's a few, ...are going to be a problem.
Finally...I do work in the industry, but not for the Ryman group.
Barry (☆ 4/5)

View all reviews
Address
Bruce McLaren Retirement Village is located at Bruce McLaren Retirement Village 795 Chapel Road, Howick, Auckland 2016, New Zealand
Phone
The phone number of Bruce McLaren Retirement Village is +64 9 535 0220
Business Hours
Monday: 08:30–19:00
Tuesday: 08:30–19:00
Wednesday: 08:30–19:00
Thursday: 08:30–19:00
Friday: 08:30–19:00
Saturday: 10:00–17:00
Sunday: 10:00–17:00