Summerset by the Park Retirement Village

My father recently moved into Summerset By The Park. He is extremely happy with the care he is receiving. The staff are extremely professional and attentive to my fathers needs. They are genuinely great people, who give my father the best experience. Summerset By The Park has exceeded my expectations. I also want to add that the Management of the department and facility have been extremely helpful and patient as we navigated Dad's relocation. They are always available, always friendly, and have been fantastic stewards to our family. Thank you.

Been to here to see my family friend’s grand father who lives in Summerset care center. All staff were really welcoming and his room&family room were clean. Everything seems well organized. I wish my grands can get a change to go in, once they need a care. One more thing, It was happy to see the multi cultural staff in there, as an asian myself.

Summerset is a lovely place to live. Nice facility with beautiful gardens. Clinical team are doing great job and provide prompt care. Its also a good place for socialization with lots of activities everyday.

Summerset took on my mum as an ACC patient in the Hospital wing. She was transported directly from Hospital to this facility. Seven weeks into Mum’s recovery on a Monday we were told Mum needed to be out by Wednesday. Basically just kicked her out halfway through her recovery. The explanation was someone else is moving into this room on Thursday. Mum is at MetLife Care in Beachlands now. Beautiful facility. Turned out for the best in the end however no thanks to Summerset.

Great Care Centre, and amazing staff. My parent enjoy living at summerset, nice facility and good care. clinical team communicate well and provide prompt care

My parents have been here for seven years. They are very happy here and have made some wonderful friends. It is a very social village with lots of activities and happy hours. My sister died of cancer four years ago and we had her staying at the Care Centre upstairs, for hospice care so she was close to my parents and could visit. The nursing staff were excellent and very compassionate and thoughtful towards her and our family. They really cared. We have also just celebrated my father's surprise 90th birthday last Sunday, and were allowed to use one of the main rooms. All the facilities were excellent and it was a fabulous place to have held it. A wonderful view over the park, where you can sit out on the balcony and just enjoy. It is really like a resort. Gardening has been a bit tired at times with lack of staff but seems to have picked up now. A fabulous place to stay; am considering staying there myself, but my age entry is getting a bit hard now, since it is now 70 years before you can enter.

Enjoyed a pleasant lunch - reasonable prices - under staffed. The speed of service a tad slow for me. I was a visitor, maybe things don't need to be all that fast for residents.