Rockshop Northwest

Outstanding Service Highly Recommend! I recently purchased a guitar for my boy and the experience was nothing short of exceptional. From the moment we walked into the store, we were greeted warmly and guided by a knowledgeable staff member Jacob, who truly cared about finding the right instrument for my boy. Jacob took the time to understand his skill level and musical interests, patiently answered all our questions, and even let him try out several guitars to ensure he found the perfect fit. His expertise and passion for music shone through, making the entire process enjoyable and stress-free for us. The quality of the guitar we chose exceeded our expectations, and my boy has been thrilled ever since. It’s rare to find such outstanding service these days, and I’m grateful for the care and attention we received. I recommend this store to anyone looking for a musical instrument, ask for Jacob, he goes above and beyond!

The two guys who served me really went out of their way to help me, showing me all of the guitars and playing a few. Amazing service would highly recommend

A young guy served us on Sunday, and he was very helpful, much appreciated, as we are beginners

Jacob and Austin are great – they are by far the most friendly and professional staff I’ve encountered in any store across New Zealand. The store itself offers a great variety of equipment, and the convenience of likely finding parking right at the door makes the visit even better. Highly recommended!

Awesome music shop with a good selection of instruments and accompanied with excellent service, especially Henry who served us.

Had a great experience and Jacob was so nice, very knowledgeable and pleasant to talk with as I was looking for a specific type of electric acoustic guitar. He also took the extra mile of service! Loving my new guitar now and really appreciated his note. Thanks so much!

The team here are amazing - so personable and professional, friendly and welcoming. We were helped by Henry and bought a lovely Taylor guitar with his assistance and recommendation. Henry is outstanding and we will be returning to this rockshop more often.