Kmart St Lukes

Kmart St Lukes Visited: June 2025 What I experienced: Bought a new bike for my toddler – loved that we could try it out in-store — Popped into Kmart St Lukes to buy a bike for my toddler and was pleasantly surprised by how easy it was to compare and test them in-store. They had a good selection of kids’ bikes fully assembled and on display, which made a huge difference — we could check seat height, handlebar reach, and even let our toddler sit on a few to see what felt right. The layout in the toys and bikes section is spacious enough to navigate with a pram or trolley, and there were both training-wheel and balance bike options in various colours. Price-wise, it’s hard to beat — most bikes were well under $100, and they had helmets and accessories right there too, so it’s a one-stop shop. Staff were friendly when we needed help with a boxed version of the same model, and there were plenty available to grab straight off the shelf. TIP: Bring your toddler in with you — being able to physically try the bike helped us avoid guesswork and made it a fun little outing. Also, weekdays before 11am are much quieter if you’re trying to avoid the weekend crowd. Would I recommend it? Yes — for convenience, price, and having bikes fully set up to view in person, it’s a great option for toddler gear. Easy parking via the mall and a smoother experience than I expected.

Kmart St Lukes is a great place for affordable shopping with a wide variety of products. Whether you’re looking for home essentials, clothing, electronics, or beauty products, they have plenty of options at budget-friendly prices. The store layout is spacious, making it easy to navigate, though it can get quite busy, especially on weekends. The self-checkout system is convenient, but sometimes there are long queues during peak hours. Staff are generally helpful, though finding assistance on the floor can be a bit tricky at times. Overall, it’s a good place for everyday shopping, and I’d recommend it if you’re after quality items at reasonable prices.

One of the better K-Mart Stores in terms of stock and ease of accessibility. Good and fair returns policy. Perhaps my only gripe is the limited number of staff on hand to assist with queries. However, I really appreciate the very reasonable pricing on most things.

My favorite Kmart always neatly ordered items, no stuff sprawled across the floor , damaged items on shelves, or sticky residue everywhere. One issue, queues at checkout can get long here, especially on weekends. Creates a bit of a bottleneck issue. I'd recommend this Kmart for anyone looking for a Kmart shop in a clean environment.

I’ve never expected such a high level of customer service in Kmart, but i was so lucky that i come across Laila aka "Superwoman". The way she was working, that was simply awesome! She gave her heart and soul. Single handedly managed all the aspects as a front person, that too during the peak hours! Returns, refunds, checkout authorisation, calls and look up items physically in the background. What else you expect from your employee, truly an asset to that branch. Even after all of that, her smile and her patience was on tops! I’m from a fast pace retail industry and experienced the same situation everyday. But a very few, actively participate and take the ownership. Her efforts must be acknowledged High respect Kind regards, Aakash Virdi Branch Manager Tony’s Tyre - Grey Lynn

You don’t answer your phone EVER (on any of your lines + online/click&collect just hangs up) and your website is completely inaccurate when it comes to stock availability. The photo (attached) is my 7th attempt at contacting the store today at which point I gave up. This attempt was line 5 (customer service). HOW ARE YOUR CUSTOMERS MEANT TO KNOW IF PRODUCTS ARE AVAILABLE?

We purchased a vacuum cleaner today 1/5/25 and with no pricing on display l used the scanner in the store that said it was $75, but when checking out it was $79 (not really concerned about $4) but when l questioned the variance they made me feel l was telling a lie, and staff even after checking it out (took about 5 minutes) and finding l had not lied, didn’t appear to want fix my complaint and were unhelpful. No staff member appeared to have the authority to fix my complaint