Auckland, the largest city in New Zealand, is a melting pot of culture, adventure, and stunning landscapes. With its breathtaking views and rich history, it offers a wide array of accommodations that cater to every type of traveler. From luxury resorts to cozy boutique options, the accommodation choices in this beautiful city are designed to provide comfort and style, making each stay memorable.
As visitors explore the diverse neighborhoods and attractions that Auckland has to offer, selecting the right place to stay becomes essential. The top-rated lodgings in the area are not only known for their exceptional service but also for their unique features, including breathtaking views, world-class amenities, and convenient locations. Each of these remarkable establishments promises an unforgettable experience, ensuring that every guest feels right at home while discovering the wonders of this dynamic city.
Discover 10 outstanding options for hotels in Auckland
Here are 10 outstanding options for hotels in Auckland based on value for money:
Address
71 Mayoral Drive, Grand Millennium Auckland Cnr Vincent Street, Auckland 1010, New Zealand
Rating
8.9 (+ 3144 reviews)
The Grand Millennium Auckland offers a delightful experience with its spacious and comfortable rooms, perfect for both leisure and business travelers. Guests appreciate the attentive and friendly staff, who contribute to a welcoming atmosphere throughout the hotel.
Additionally, the dining options are commendable, featuring a variety of choices that cater to different tastes. The amenities, including a well-maintained pool and gym, enhance the overall stay, making it a great choice for those looking for quality service and comfort in Auckland.
Customer Reviews
Σε σχετικά κεντρικό σημείο, με πολύ καλή εξυπηρέτηση, ωραίους χώρους και παροχές, άνετα καθαρά δωμάτια και καλό room service. αν δεν ήταν γεμάτο ελπίζω θα με άφηναν στο δωμάτιο λίγο περισσότεο για να μην περιμένω ώρες εκτός.
konstantinal415 (☆ 0/5)
We were really looking forward to this stay,everything was awesome up until check in. The reservation team was amazing at noting out arrival time & informed us that early check in is not guaranteed but will do the best & also informed us that we can use the facilities while we wait. However when we arrived around 11am hoping that we can check in as my husband was not feeling too good we were told the room is not ready & to just leave our bags so we did then went exploring. We then came back at 2.30pm & waited 10mins before we approached the staff to check on the room status. He then changed our room to room 736 handed us the keys & that was it, did not tell us how to get to the room or the hotel facilities..I had also received an email at the time of booking from “spinning the wheel” & i was meant to get a $10 food credit which we never got. We then went straight to the room & got settled in. After an hour the room was like a chiller still so we rang reception only to be told that the room did not have individual heating control & we would need to ring them everytime we wanted to adjust it which i feel was a lie. Shortly after a man came in with an oil heater which is really not acceptable for $200 a night. The heating panel in the room was also tired & falling apart. There were no robes , slippers & hair dryer was just thrown in the cupboard. Attention to detail was not shown at all. I decided to ring reception one more time which then they offered to change our room & we accepted. New room was a lot warmer & cleaner. We do really appreciate this gesture. Overall a little disappointed with this stay.
grubbsgrubandgingt (☆ 0/5)
Nice hotel, albeit that the rooms are a bit dated.
Good size rooms, bathrooms have baths.
Beds are comfortable.
Staff are attentive and very helpful.
Room service is a bit basic, as are the in room supplies.
Room service has a $6 charges, which is okay for a meal, but not so good if you need a coffee (which comes in a takeaway cup).
Indoor pool area is totally uninspiring.
Martin Rattray (☆ 4/5)
We got a great deal for a junior suite room here in February. It included car parking which was important to us, free breakfast and access to the club lounge for canapés and drinks in the evening. Room was a little dated but very comfortable and gave us plenty of room to spread out. Breakfast selection downstairs was great, including a whole gluten free area. Nice pool with outdoor sun deck. Good location only 10 minutes walk from the Sky Tower and the theatre. Would definitely stay here again.
Anne Bushell (☆ 5/5)
Had a great time. The rooms were lovely and the amenities were clean well supplied and not crowded. They have a pool, a gym and sauna that only a few people were on lots of towels around. The room kept tidy and clean everyday. There’s a minor road work in the front but not an inconvenience still cam walk through and cars can pass. Overall a good experience.
darwinarcano (☆ 0/5)
I was really impressed with my stay at this hotel. I spent 3 nights here for business, and the location is excellent—all the main landmarks are within walking distance.
The room was spacious, comfortable, and quiet. The gym, which is essential for me, was well-maintained and equipped with great facilities.
Most of the staff were brilliant—kind and helpful. However, on my last night, I encountered a rude staff member when I enquired about my food after waiting for an hour. I was happy to wait; I just wanted to ensure that it hadn’t been forgotten. Unfortunately, their response felt uncalled for. While I understand that my question may not have been well-received, it was simply a respectful inquiry.
Though I may be a bit harsh mentioning this, the experience overall had been fantastic until that point. Thankfully, one of the many wonderful staff members offered me a free glass of wine afterward, which was a nice touch! I would definitely return
John Wilkie (☆ 5/5)
Here’s a city hotel that delivers in every aspect. From check-in to departure, this was the complete short-stay accommodation experience in every aspect that matters: check-in, room quality, eating and drinking facilities, comfort of public spaces, staff professionalism and warmth. Everyone who works at Grand Millennium Auckland seems to be not only well trained in the hospitality industry, but they take pride in – and actually enjoy -their roles. A happy team. Thank you for an enjoyable two-day stay.
Annabelle O'Meara (☆ 5/5)
Address
Crowne Plaza Auckland by IHG 128 Albert Street, Auckland Central, Auckland 1010, New Zealand
Rating
8.8 (+ 2072 reviews)
Crowne Plaza Auckland offers a fantastic experience with its welcoming staff and well-appointed accommodations. Guests have praised the cleanliness and spaciousness of the rooms, which provide a comfortable retreat after a day of exploring the city. The access to local attractions is an added bonus, making it an ideal choice for both leisure and business travelers.
The hotel also features a delightful breakfast buffet and a well-stocked bar, ensuring that guests start their day on a high note. The location is convenient, with many dining options and shopping areas just a short walk away. Overall, Crowne Plaza Auckland is a superb option for anyone seeking a memorable stay.
Customer Reviews
Stayed in the hotel for 5 nights, enjoyable experience. Paid for the upgrade to include breakfast and Executive Lounge access and worth every dollar. Staff were very friendly and helpful. Breakfast was a great selection of hot and cold buffet. Only a 10 minute walk to the Harbour and water taxis etc. 5 mins to Sky Tower. A great place to stay in the city.
799colinb (☆ 0/5)
Adjacent to the sky tower this central Auckland hotel is positioned excellently when needing to stay in the CBD. Whilst undergoing renovations, they have done a great job in minimising the impact on guests. The rooms themselves are a bit dated and the sound proofing could be better (good on the guests a few rooms up enjoying their night but I didn’t want to hear them). |Breakfast was good, great coffees made and the food was generally good. Possibly the most bizarre breakfast item was the cooked pasta in the Bain-Marie, not pasta in sauce plain pasta, with no sauce available. Different strokes for different folks and I’m sure someone might of eaten it
Thefamilytravellernz (☆ 0/5)
Stayed here in April 2025 with a friend (in our mid 30’s) – stayed in a 2 queen bed room on the 17th floor. Hotel room was very clean, spacious, and nice. Beds were comfy. Bathroom was clean. Shower pressure was alright. TV’s with Chromecast which was cool. Tea and coffee in room. Had a station to refill water bottles on our floor. They let us check in quite early was very nice – staff were very helpful and friendly. Lots of construction going on around, but we never heard anything. Right in town which was perfect as we did not have a car at the time. It’s also attached to a mall with food court and stores which was a bonus on a rainy day. Would for sure stay here again.
jval2014 (☆ 0/5)
I had a wonderful stay at the hotel recently! Great room with a view, lovely staff and the hotel has adapted well to the construction work outside currently. Would highly recommend the executive lounge as an addition if you can, the perfect spot to relax in the evening especially when the weather was so awful on some of the nights!
Jasdeep Brar (☆ 5/5)
An excellent hotel in a great location. Despite the on-going roadworks in the area, there was easy and convenient access to both the Queen Street side and Sky Tower sides of the city. The hotel is lovely. The rooms were well-appointed, very nice and quiet and cool with super comfortable beds and pillows. The staff were all excellent – check in and out was very easy. Our room was ready early which was fantastic and much appreciated. We enjoyed the happy hour and the generous pours of wine, sitting beside the fish pond in the atrium area. We would definitely stay here again.
AJPG (☆ 0/5)
2nd time to Auckland. This time I chose this hotel which was at CBD near Skytower, Skydrive airport bus station, Britomart and Queen’s Street shopping area. The checkin and checkout process was smooth and quick. Though the hotel was under renovation on reception and restaurant floors, the hotel room was still kept as clean and spacious. Coffee machine and slippers were available. I stayed for 2 nights. However, I found housekeeping didn’t change my towels and clear up the rubbish bins on 2nd day. I liked one of the lifts which could view the Auckland city when going up/down the lifts. Restaurants, coffee shop and supermarkets are nearby within 5-10min walking distance. I will consider to stay at this hotel again next time.
whvi (☆ 0/5)
We had a great stay at Crowne Plaza. From the moment we arrived until check out we had great service. The reception area is well managed. The in-house bar is well stocked and the restaurant serves a fabulous breakfast. The room was clean and tidy and parking was easy. A good place to stay in the central city. We will be back again!
WendyChis (☆ 0/5)
Address
The Grand by SkyCity Level 3/90 Federal Street, Auckland Central, Auckland 1010, New Zealand
Rating
8.5 (+ 1785 reviews)
The Grand by SkyCity offers an exceptional experience with its impeccable service and stunning amenities. Guests can enjoy breathtaking views while relaxing in well-appointed rooms that prioritize comfort and cleanliness. The staff’s attention to detail and friendly demeanor make every stay memorable and welcoming.
For leisure, the hotel features an impressive spa and wellness area, perfect for unwinding after a busy day. Dining options are exquisite, with a menu that caters to diverse tastes. Overall, The Grand by SkyCity truly embodies luxury and is a fantastic choice for anyone seeking a remarkable getaway.
Customer Reviews
The valet guy at the front was polite and presented himself immaculately. The staff and the front desk were knowledgeable and quick to get us checked in.
The room was very nice and tidy. A stunning harbour view. The curtains are thick and block out the light well in the morning. Most comfortable hotel bed and pillow. We were gifted a bottle of wine for our anniversary stay, a completely unexpected luxurious gesture that made our stay even more exciting. Weirdly the toilet roll holder is the opposite direction so the roll flies off every time you use it! And the cups don’t fit into the espresso machine spot, too big.
Our spa experience was bad… an adult-only spa area would’ve made a romantic stay much more pleasant. There were at least 8 kids in the lap pool (1 foot from the spa) every time we went to the spa, it was noisy and they jumped and splashed everywhere… kids and babies were in the spa pool too… NOT a peaceful/relaxing experience at all. The gym has great facilities including a step machine.
The casino for evening entertainment was wonderful, we could have a drink there, a late-night snack and safely return to our room.
Jhani Mulder (☆ 5/5)
とても良いホテルでした！
立地もかなり便利で、どこにも徒歩で行けるし空港行きのバスもすぐ真下に止まります。
私たちはロトルアからホビトンを観光しオークランドへ行くツアーに参加しましたが、そのバスの到着地もこちらのホテルの下だったので移動がほぼ無く済んで便利でした。
部屋はバスタブもあり、清潔でNetflixも大画面に繋げて見れるので最高でした。
またカジノの10ドルチケットも宿泊者の人数分もらえて、楽しめました！（40ドルプラスになったので宿泊費の一部が浮いたきがします。笑）
宿泊者用のコインランドリーはありません。
Wi-Fiは早いです。 ジム、プールもあり、ジムでは水も自由に飲むことが出来ます。
アメニティはスリッパ、ボディソープ、シャンプー、コットンセットがありますが、歯ブラシはありません。
ロビーの装飾はセンスが無いなあと思いますが、総じて良いホテルでした。
C Z (☆ 5/5)
Loved our weekend away at home! Spotless and comfortable room with great views. Welcoming and friendly staff in every department. Fast and efficient processing from check in to room service to check out. Thank you Sky City Grand team you made our anniversary weekend really special.
Anne Southen (☆ 5/5)
We got a great deal for the hotels 20th birthday. The suite we choose was spacious and clean. The staff were frienfly and helpful. The lap pool, spa pool, and sauna were great and in good condition. Nice buffet breakfast . Good weekend away in the city
JonBrownNZ (☆ 0/5)
First stay at this hotel, and mostly enjoyable. Clean and spacious rooms, although the carpet is starting to look a bit tired. Duvet on the bed was rather thin, although maybe that’s personal preference.|Good space to do some work. Bathroom was tidy and clean, however single-use shower gels etc get a big no from me. It’s 2025. Think of the environment please – better for the hotel image/brand also
Chizzamerica (☆ 0/5)
This hotel truly epitomizes luxury and is well worth every penny! It boasts a clean pool, sauna, and spa pool. I’ve enjoyed the best breakfast here compared to other hotels I’ve stayed at in New Zealand; it’s not inexpensive but absolutely worth it! The rooms are modern, clean, organized, and practical—this hotel truly embodies a nice vacation for anyone!
Lana Daichman (☆ 5/5)
Honestly, it’s not worth the money. The Grand is marketed as one of the more upmarket hotels in the city, but it’s actually pretty average.
We booked a room for our wedding night. The room was fine, pretty standard for a hotel room – nothing special. Staff were not very welcoming. We got breakfast in the morning, and I don’t think anyone spoke to us or even acknowledged us.
We’re also still waiting on the refund for the money they held for the room – this was about a month ago now.
They also tried to charge us for both breakfasts (which were included with the room) then one breakfast (because apparently we only booked the room for one) – which I confirmed was not the case.
There are far better and more affordable hotels in the city that I will be using next time I’m in the city.
Eleanor Matthews (☆ 3/5)
Address
Rydges Auckland 59 Federal Street, Auckland Central, Auckland 1010, New Zealand
Rating
8.0 (+ 1780 reviews)
The Rydges Auckland hotel offers a comfortable stay with well-appointed rooms, making it a great choice for both business and leisure travelers. Guests often appreciate the central location, which provides easy access to local attractions and dining options in the city.
Additionally, the hotel features a variety of breakfast options that cater to different tastes, ensuring a pleasant start to the day. Many visitors have noted the comfy beds and clean facilities, enhancing the overall experience and encouraging repeat visits.
Customer Reviews
Overall I was disappointed by the hotel. I was assigned a room with a narrow window above eye level – very odd, if felt like I was in a basement – see photo. The hallway outside my room was under construction during the entirety of my stay. In hindsight, I should have requested a different room. My colleagues had rooms with full windows.||The room was clean and overall pretty quiet, which is why I gave my review 3 stars instead of 2 stars. The bed was also comfortable. However the room clearly needs to be updated. The shower fittings were loose and a few things seemed to be on the verge of breaking. Only instant coffee was provided but fortunately there was fresh milk in the refrigerator.||Breakfast food was below average, I avoided the scrambled eggs because they were very runny. Little fresh fruit, most of it was canned. Fortunately, eggs could be made to order and delivered to your table.||I had salmon for dinner one night and it was really dry and hard. It must have been frozen for a long time and then overcooked.||I could never connect my laptop to the hotel wifi, despite trouble shooting. No problem with other hotel wifi connections before and after this stay.
FlytheTail (☆ 0/5)
We stayed for one night at Rydges recently. We were given an upgrade on the room so ended up on a high floor with an excellent view over the city looking towards the harbour bridge. A good size room with a super comfy king size bed. The location suited us as we were there on business and was central to our needs, we took advantage of the valet parking rather than trying to find suitable parking ourselves which can sometimes be a hassle in a city location. Ample choice for breakfast – all in all Rydges offered good value and we would return should we need to go back to Auckland city.
fortunatefew (☆ 0/5)
Great place to stay and in the middle of everything. A good start for exploring New Zealand. Clean with a very good very healthy breakfast. I would stay here again.|Thermostat worked good. Shower could be hot if you like. Beds were comfortable.
Chadb17 (☆ 0/5)
Very,pleasantly surprise. Booking for room including full buffet breakfast cheap so wasn’t expecting the best. However lovely clean room with view of Auckland Harbour. Really good city location. OMG bed so comfy and some other guests agreed. And the breakfast was delicious with so many choices. Thrilled to see Black Doris Plums. HIGHLY RECOMMEND (especially too because of affordability)
Clinton Towler (☆ 5/5)
The good:- The room was comfortable. Good central location close to the sky tower.
The bad:- Lobby out of a low class establishment. No one to assist with luggage. No on-site parking. Room A/C set to 15⁰.
Restaurant, burnt meal fairly tasteless.
Overall:- Look elsewhere.
Adrianne Black (☆ 3/5)
Good location, right next to the tower, and close to the harbour. The room was nicely decorated with a very comfortable bed and it was close yo the lift. We had a bottle of water in the room and lots of space for our suitcases. The shower was good and lots of hot water. The breakfast had a good choice of hot and cold items and catered for all tastes.
suedela (☆ 0/5)
This chain of hotels is consistently to a very good standard. Rooms are clean with plenty of space. King Size beds are comfortable.||Excellent location for the bus station to the airport, circa 5 minutes walk. Also, adjacent to the Sky Tower. About 20 minutes slow walk to Downtown and the Waterfront.||Reasonable prices for the quality of the room.
timinbrentwood987 (☆ 0/5)
Address
Auckland City Hotel 157 Hobson Street, Auckland Central, Auckland 1010, New Zealand
Rating
7.5 (+ 1396 reviews)
Auckland City Hotel offers a fantastic stay with its convenient location near popular attractions. Guests appreciate the comfortable rooms and the friendly service provided by the staff, making their experience enjoyable and relaxing. The hotel also features a lovely restaurant where visitors can enjoy a delicious breakfast to start their day right.
For those traveling for leisure or business, this hotel provides excellent value for money, with well-maintained amenities and a welcoming atmosphere. The availability of clean facilities and helpful staff enhances the overall experience, ensuring that guests feel right at home during their visit to Auckland.
Customer Reviews
Ottimo hotel in centro. Colazione continentale con ampia scelta. Abbiamo anche preso le kumara fries, le tortillas con guacamole e due bicchieri di vino per crearci un aperitivo, tutto molto buono. Peccato che il lunedì sera il ristorante sia chiuso.
Il parcheggio è a pagamento.
Michele Bozzo (☆ 5/5)
Very comfortable and welcoming double room on the 8th floor. Kettle and fridge much appreciated. There are coin laundries on the 3rd, 6th, and 9th floor (1 washer, 1 dryer in each). Reception can provide coin change and washing powder. Buffet breakfast was good, although I would have appreciated a slightly more international selection for the price. If you’re looking for a full “English” cooked breakfast, though, you will be fine! I liked the chicken congee (rice porridge). Service is friendly. They also offer an evening dinner menu, fairly reasonably priced and good quality. I had a really comfortable 3-night stay. The hotel is only 5 minutes’ walk from the InterCity coach station, practical for onward travel. You can also catch the direct Skybus service for Auckland Airport at the same station. The Skybus takes around half an hour. Best to allow a little longer, though, as traffic can be heavy on the main roads. I will be staying again at the Auckland City Hotel for my last night in NZ in a couple of weeks’ time. Looking forward to it.
SarahSansbury (☆ 0/5)
Great stay at a very convenient location. Great breakfast and breakfast pack if going on early day tours. Staff generally very nice. 2 bedroom suite has nice set-up. Good beds and amenities. Walkable to many attractions. Overall, excellent value for money!
lionclub (☆ 0/5)
前台的美女服务员Alicia很好，态度热情，给我们写了好几个好玩的地方，有一树山，伊甸山。我们不知道在哪里购物，好热情的告诉了我们新西兰有哪些特产，什么东西值得带回国。房间帮我们安排的很好，设施完善，下回来还会住这里。
liuyN7900UU (☆ 0/5)
The staff were lovely and helpful. Location is good and close to everything. Value and cleanliness were great. However the towels were very small and thin and could be much better. Also there was no facecloth. But overall a good place to stay.
Relax11392999169 (☆ 0/5)
Amazing hotel, tucked right in the heart of Auckland CBD, perfect central location, right down the street from numerous landmarks. The rooms were cosy and the front desk service was so polite. The restaurant downstairs was beautiful and the breakfast was divine.
One of the best hotels I’ve stayed at.
5/5 stars.
GeoGuru32 (☆ 5/5)
Loved this hotel! If you’re ever in Auckland and you’re not sure where to stay, I really recommend this hotel! Clean bathroom, clean room, has all the basic amenities and walking distance to eateries as well as the harbour + sky tower 🙂 Great service and staff were all really friendly! I appreciate the hospitality and thank you for reserving the car parking for my family and I 🙂
Trip.com Member (☆ 0/5)
Address
Park Hyatt Auckland 99 Halsey Street, Auckland Central, Auckland 1010, New Zealand
Rating
7.5 (+ 1030 reviews)
The Park Hyatt Auckland offers a captivating blend of luxury and comfort, making it a top choice for travelers. Guests are welcomed by attentive staff who ensure a seamless check-in process, enhancing the initial experience. The rooms are spacious, meticulously clean, and boast stunning views of the harbor, alongside modern amenities that create a relaxing atmosphere.
Dining at the hotel is a highlight, with a variety of options that cater to different tastes. The breakfast spread is particularly noteworthy, providing a delightful start to the day. With its serene ambiance and exceptional service, the Park Hyatt Auckland truly stands out as a premier destination for those looking to indulge in a memorable getaway.
Customer Reviews
We had a very enjoyable stay at the Park Hyatt. From the moment we arrived, the staff made us feel welcome — helping with our luggage right at the entrance. Check-in was smooth and quick, which set a great tone.||||We grabbed lunch at The Pantry shortly after arriving. The service was attentive and friendly. I ordered the spicy beef salad — it was okay, but didn’t quite wow me. Drinks were great, though.||||When we got to the room, I’d completely forgotten about our luggage — but the staff had already taken care of it and delivered it to our room, which was a lovely surprise. The room itself was clean, the bathroom was excellent, and the harbor view was absolutely stunning. The bed was firm and super comfortable — I slept really well.||||Later that evening, we dropped by The Captain’s Bar. The staff were friendly and made it a really enjoyable experience. We didn’t use the pool or gym but had a look and they both looked very modern and well maintained.||||Breakfast the next morning was fantastic — definitely one of the highlights! Great variety and quality. Room service overall was good, though we called to request some extra coffee pods and didn’t hear back — not a big deal, but worth noting.||||One small downside: the front driveway area gets pretty cramped. When we were checking out, two corporate taxis were parked there for quite a while, which made loading our luggage a bit awkward and tight.||||All in all, it was a great stay. The staff were excellent, the room was top-notch, and the overall experience felt luxurious and smooth. Would definitely recommend — and I’d stay again!
OnAir40472053455 (☆ 0/5)
It’s a beautiful hotel in prime place with beautiful views. The rooms are very spacious and neat and clean, washrooms were big and neat. The room we took has balcony to the street side which was beautiful. Love the stay. They have beautiful spa and pool with amazing views. The breakfast which was good but not many options as I went to other Hyatt places. But it was decent. The most interesting thing for us was they have some milkshakes kind of bottles which has clean ingredients which was the best. I’m really impressed with the location which is more likely walkable to so many places, and it’s near the port with yatch which was beautiful. Highly recommend this place
Navatha Raagi (☆ 5/5)
Fabulous place to say, VERY quiet, Clean and Tidy, Staff very welcoming, we decided on valet parking our car for $65 save searching for a park in Auckland. Room was a great size we treated ourselves to a balcony harbor room with a Bath and wow it didn’t disappoint, also added in Breakfast which was delicious, and the Flat white well done as well. The hotel is just a walk over the bridge to bottom of towns huge range of Restaurants, and just a 7min walk to Commercial Bay where you can Shop if you like. We dined in the hotel Restaurant Onemata for dinner and that was lovely as well. Would love to stay again as we found it so peaceful.
melchriskids (☆ 0/5)
Our stay was truly splendid. The rooms were immaculate and well appointed, the service was attentive and warm. Breakfast spread was simply outstanding, a perfect start to each day. ||||The hotel’s ambiance was serene and inviting, set in a quiet location overlooking the harbour, offering a beautiful and calming view. Highly recommended for anyone seeking a relaxing and comfortable getaway.
RCMSingapore (☆ 0/5)
⭐⭐⭐⭐⭐
My recent stay at the Park Hyatt Auckland was nothing short of exceptional.
The hotel’s design is a stunning blend of contemporary sophistication and clever use of natural light, showcasing breathtaking views of the waterfront. The lobby, adorned with tasteful art pieces, instantly creates a welcoming ambiance.
My room was a sanctuary of comfort. The spacious layout featured modern amenities, an incredibly comfortable king-sized bed, and a lavish marble bathroom with a deep soaking tub.
Room service was great.
In summary, my stay at Park Hyatt Auckland surpassed all expectations. The blend of stunning design, exceptional service, and a prime location makes it a premier choice for anyone looking to experience the best that Auckland has to offer.
soha yamin (☆ 5/5)
I am a proud Aucklander, yet I have stayed at this hotel 3 times!! Although I’m leaving dear old NZ for a while, I will always return to this hotel. Everything here is done with such taste and an eye for detail. Rooms are spacious and comfortable. The Spa is serene. The hydrotherapy room is a haven. I’ve stayed in a lot of places, and I rate this one of the best anywhere.
Karen Mackay (☆ 5/5)
Excellent stay in a superb location. The hotel itself has a great sense of space, and we loved the decor. Our de-luxe room was fantastic and had wonderful views across the water back to the city centre. Staff were friendly without being intrusive and the valet parking service was very useful. Thoroughly recommend it.
Teaguy99 (☆ 0/5)
Address
Kiwi International Hotel 411 Queen Street, Auckland Central, Auckland 1010, New Zealand
Rating
6.4 (+ 1316 reviews)
Kiwi International Hotel offers a comfortable stay with a well-maintained atmosphere. Guests appreciate the spacious rooms that provide ample space for luggage and relaxation. The location is convenient, making it easy to explore nearby attractions without any hassle.
The customer service is commendable, with staff members known for their friendliness and willingness to assist. For those seeking budget-friendly accommodations, this hotel is a solid choice, blending affordability with essential amenities to ensure a pleasant experience.
Customer Reviews
The room is a decent size. Great location for walking if you don’t have a car. Great place to go to nearest activity. If your not picky about the room and just here to sleep it’s a good hotel. Big lobby with lots of couch and tables with microwave and toaster. There is so many bus near here don’t have to worry about walking too much
Mari Fukase (☆ 5/5)
This was our second time staying at kiwi international, about 4 months apart in time. We stayed in a different room this time away from the lft and we enjoyed this much more this time around. Our room felt cosier, was clean except some small marks on towels, great location and had everything we needed for one night. Staff were friendly and helpful as always, nothing to complain about at all and for the price, great!
Trip.com Member (☆ 0/5)
It’s in a good location for tourists. We went in March. We were slightly hot & there’s no cooling in the room other than an old fashioned fan. This hotel is not disabled friendly. They don’t have disabled parking, they only have limited parking space and it’s first come first served. They charge $20 a night for parking too which is ridiculous. I did ask reception if there was anything they could do for me, perhaps a discounted parking rate as I’m not able to walk far, but they would not budge. The toilets & shower are communal, none in the room. There’s no disabled toilet nor a disabled friendly shower. Our room had no TV and wasn’t very sound proof. All in all,if you’re not disabled, happy with a glorified backpacker kind of place, then it’s a great location and very clean.
ELISABETH (☆ 3/5)
Decent sized single room , location great…between K road & city centre…best of both worlds
Thought there was a kitchen but just a toaster & microwave downstairs…
Having tea making facilities in room is good. Shared bathroom is fine. Overall for the price it’s a Bargain
PS it is outdated But so what …clean sheets
P.S bring ear plugs if light sleeper , also eye mask..you know if you need one
Annette Edwards (☆ 3/5)
What an old antique hotel, it’s absolutely basic but the only good thing is possibly the location, compared to hotels nearby. The tap water was rusty, and it came out with brown water. Stayed here for less than a night and am contemplating if I should shower in here because I did not feel clean. The receptionist said there was water works done , but book this hotel at your own risk.
The bed linen had some (i meant multiple) strands of hairs underneath the blankets. I booked a 3 bed bedroom and all 3 beds had hairs. I am thinking if the beds were even cleaned.
Noise isolation is bad, can hear people walking and kids running in the hallway.
No air conditioning, just 3 short standing fans.
Antique lift , 1 lift for the whole 2 storey hotel, that can only withstand 2 passengers each time.
This place needs a renovation, will not recommend unless you are looking for a budget hotel.
S (☆ 2/5)
My room was comfortable and clean, and the Customer Service was effective and efficient. The location is great … !!! I will definitely be staying here again.
arlene fredericks (☆ 5/5)
Really enjoyed our 2days stay here! The room is much bigger than expected! Very spacious for our 4luggages with ample space to walk around. No aircon but there’s fan and heaters provided. The weather is very cold when we went, so no aircon is no issue for us. Overall a pleasant stay! 🙂
Trip.com Member (☆ 0/5)
Address
President Hotel Auckland 27-35 Victoria Street West, Auckland Central, Auckland 1010, New Zealand
Rating
6.2 (+ 1274 reviews)
The President Hotel Auckland offers a solid stay with its spacious and well-equipped rooms. Guests appreciate the inclusion of amenities like microwaves and refrigerators, making it ideal for longer visits. The helpful and courteous staff contributes significantly to a positive experience, ensuring that visitors feel welcomed and valued during their time at the hotel.
While some guests have noted minor issues, such as noise from nearby elevators, the overall atmosphere remains enjoyable. The hotel’s location is convenient for accessing local attractions, and many visitors commend the breakfast buffet for its variety. Overall, it serves as a practical choice for travelers seeking comfort and good service.
Customer Reviews
We were deeply disappointed with our experience at this hotel. The hotel changed its name (from President to Edit) without any communication, making it confusing to find upon arrival. This lack of transparency was just the beginning.
At check-in, we were met with an unnecessarily rude and unprofessional duty manager. Because I booked our room under my preferred name rather than my legal name, he refused to acknowledge my valid booking ID and went as far as to suggest it could be fraudulent—an offensive and completely unfounded accusation. He wouldn’t even look at my booking confirmation until I insisted several times.
To make matters worse, the room we were given was not the one we booked. We had reserved a king bed, but were instead assigned a room with a queen bed and two single beds, without any prior notice or our consent. When asked to explain, the duty manager first blamed housekeeping for not having the original room ready (despite our arrival after 2 PM), then contradicted himself by saying there was a fault with the room allocation system. No apology—just a series of excuses and lies.
When I pressed further about why we weren’t consulted before the room change, the manager lost his temper, became aggressive, and threatened to cancel our stay, saying he would refund us and that he didn’t want us staying there at all. Inexcusable behavior from someone in a Duty Manager position.
Thankfully, another staff member stepped in, calmed the situation, and kindly offered us an upgrade. We appreciated her professionalism, but by then, the damage was done. Honestly, she should be the duty manager, not someone who clearly has no understanding of customer service or how hospitality works.
Even with the upgrade, the room itself was underwhelming. The bathroom and furniture were tired, the fridge was dirty, and there was rubbish under the bed. Cleanliness and upkeep were clearly not a priority.
Save yourself the trouble—there are plenty of hotels in the CBD with better service and basic respect for guests. This experience was stressful, frustrating, disappointing, and unacceptable.
FNG_SGN (☆ 1/5)
We stayed 3 nights in early April in a Superior room. The room was clean, large, included a kitchenette with microwave, refrigerator, & its own sink. Great, almost window filling view of the Sky Tower. There’s a Woolworths grocery very nearby & on the same side of the street. Breakfast buffet was basic, but good & always included scrambled eggs, sausage, bacon, & beans. Staff was always helpful. Only downside was our room was next to the elevator. The noise was faint but you could definitely hear it operating. Didn’t bother my wife, but I’m a light sleeper.
Roel Cuejilo (☆ 5/5)
Staff were very helpful on front desk and cannot fault them at all. Do not stay in room 106 we walked in and it smelt like actual urine. Thankfully they moved us to 707 which was lovely. Bed was a double and like a rock, pillows were awful too. The one-bedroom apartment had been renovated which was nice.
All and all i think you get what you pay for breakfast was a great addition but i wouldn’t race to stay here again, Location is great, nice and close to everything. We did have a great view of the sky tower which was awesome.
budget hotel and a very uncomfortable sleep
shania fox (☆ 3/5)
Positive: 3 blocks from the Sky City airport bus stop. Large rooms on the top floor which are quiet and have city views. Air conditioning. Tea and coffee making, fridge and microwave. Woolworths next door. Generally good wifi. Negative: Rooms weren’t serviced so no replenishment of tea & coffee or other consumables. 10am checkout. Due to number of windows, room gets hot. Steep walk up hill to the Sky City airport bus stop. Furniture a bit sparse and dated.
鉄道駅、２種類の空港行きバス乗り場、フェリー乗場にも徒歩圏内。買い物、飲食店にも近くて便利。
部屋には電子レンジ付きのミニキッチンもあり助かる。スタッフの皆さんも愛想が良くて気持ちがいい。
yutaka takemoto (☆ 5/5)
LESS THEN AVERAGE! Shower running water was just dripping out, stayed for 2 nights but my hotel card stopped working after the first night which I was now stuck on the 5th floor laundry area, called the main desk constantly so began walking 5 srair flights to the main desk,spoke to the receptionist telling her my card stopped working which I had to walk down the staircase, constantly calling the front desk to which her reply was
“Sorry I was speaking with a guest”. That is absolutely terrible service!
Never going back again!
Kay Jay (☆ 2/5)
Stayed one night to attend a show at the Civic. Could not fault it. Took a while to check in but our room was spotlessly clean and had everything we needed. Our tariff included breakfast. This was a simple buffet but again all we required. Chef Parmila even shared her mushroom recipe with me! Would stay again.
Duncum Family (☆ 4/5)
Address
Copthorne Hotel Auckland City 150 Anzac Avenue, Auckland Central, Auckland 1010, New Zealand
Rating
5.5 (+ 1005 reviews)
The Copthorne Hotel Auckland City offers a commendable experience with its central location, making it easy for guests to explore the city. The friendly staff at the 24-hour front desk ensure a smooth check-in, adding a touch of warmth to the stay.
While the rooms may show some signs of age, they remain clean and comfortable. The hotel provides good value for a short stay, especially for those looking for convenience without the frills of upscale accommodations. Overall, a practical choice for travelers.
Customer Reviews
I appreciated that the balcony door could be opened, which is not something many hotels offer. However, the room had a strong smell of cigarette smoke, likely from guests smoking near open windows. The bed was spacious and comfortable, but the shower was quite small and caused water to spill across the bathroom floor. Check-in was quick and efficient, and the reception area was nicely presented. The clientele in the lobby seemed a little rough and had a noticeable smell of drugs, though I wouldn’t say that’s the hotel’s fault.
Unfortunately, the overall experience didn’t feel like a true four-star stay. There was a lot of noise early in the morning, with doors slamming from 6am and cleaning staff making quite a bit of noise. Small details, like the lack of hair conditioner, made it feel more like a budget hotel. Though well priced, I had expected a higher standard.
Tamie (☆ 2/5)
Booked a last-minute stay at the Copthorne Hotel Auckland City for one night on May 29 in a Superior King Room.The location is very central, which was perfect for my needs – easy access to the CBD, waterfront, and transport. Staff at the 24-hour front desk were friendly and check-in was smooth. Having private parking was a bonus.That said, the room felt a bit tired and in need of minor repairs – dated fittings and general wear and tear were noticeable. It was fine for a short stay, but could use some refreshing to match expectations.Good for a night if you need a central, no-fuss option in Auckland.
Trip.com Member (☆ 0/5)
Stayed one night on May 7 in a Superior King Room. The location is excellent – very central and convenient for getting around Auckland. The 24-hour front desk and private parking were helpful for a short stay. The room was clean but showing its age, with a few small repairs needed. It did the job for a quick overnight, but don’t expect anything modern or recently refurbished. Good value at NZD 113.12 for a last-minute city stay.
Trip.com Member (☆ 0/5)
I stay here every couple of months for business travel and cannot be more impressed with the location, friendly staff, great value rooms. And a decent view and the warm morning sun to wake you in the morning if on that side of the building.
Sure the hotel is not in pristine condition but it’s clean and tidy and the price reflects the condition. If the hotel were to be refurbished the prices would surely double. I’m happy as it is. Great work!
Shane Steele (☆ 5/5)
Stayed in a Superior King Room on May 19 for one night. The central location is the standout – easy walk to the city centre, parks, and transport. Staff were friendly and check-in was efficient. The room was comfortable but still feels a bit dated, with signs of wear and tear. It’s fine for a short stop in Auckland, but could benefit from some modern updates.Overall, a practical choice for a quick overnight in the city
Trip.com Member (☆ 0/5)
The rooms are spacious and clean. Check in was easy and the woman on the desk was very helpful and kind. The lobby is lovely. But I’m giving this hotel a 2 overall because after spending $300 in the restaurant, the service was very poor. We had to ask for more drinks, our table wasn’t cleared. When the deserts came (which we had to go and order at the bar because again, noone came to check on us the whole time) despite someone being stood there on his phone. We had to shuffle plates around to fit deserts on the table. He still didn’t clear the main plates. It just made it uncomfortable for us to enjoy our meal. For the price, I hoped for more.
Shannon Baker (☆ 2/5)
Nanise at the front desk was amazing! She was friendly and very helpful, we requested to change to a different room (as I had booked the wrong one) and she made the process so easy and no request was too much. 10/10 customer service 🙂
Enya O'Hagan-Cole (☆ 4/5)
Address
Auckland Harbour Suites 16 Gore Street, Central, Auckland 1010, New Zealand
Rating
5.2 (+ 807 reviews)
Auckland Harbour Suites offers a delightful experience with its friendly staff and well-maintained accommodations. The location is ideal for exploring nearby attractions, making it a convenient choice for travelers. Guests have noted the modern amenities and cleanliness of the rooms, which contribute to a comfortable stay.
Additionally, the property features a variety of facilities, including a swimming pool and convenient parking options. Overall, Auckland Harbour Suites provides excellent value for those seeking a pleasant stay in the city.
Customer Reviews
Really disappointed with our stay, chose this based on photos and that it’s an Oaks (thought it would be reputable) but it isn’t like the description. Really dirty, everything is so worn. The carpet was just still together, dining chairs backs were loose, couch had barely and cushion. The freezer wasn’t working. Tiny rooms. No air con. It smelt. The location was pretty good.
Sarah Kelly (☆ 2/5)
3 of us stayed for the weekend for a concert. The location was fantastic, staff super friendly and the room was modern, clean and had everything we needed. Carpark was close and not as small as others in the city. Perhaps we had a renovated room? as I do not agree with the other reviews that the room was tired. Excellent beds too! Yes, the bathroom is narrow but it does have an excellent wide mirror that 3 of us girls could use at once. If I could have anything added it would be a full length mirror and a box of tissues, but that is me being extra! Thanks team. We will see you again soon
Teresa McCarthy (☆ 5/5)
Stayed here 2 nights with a friend. Comfortable room. Great views. Had a washing machine and dryer which was great. After washing we tried to use the dryer which unfortunately wasn’t working, we informed staff who suggested we use another dryer in a different room, that dryer wasn’t working either, staff took clothes and used another dryer and returned to our room later that evening. The customer service at this Hotel was excellent, highly recommend.
Pat Wilson (☆ 4/5)
We stayed at this hotel for three nights returning to Canada from a holiday in the Cook Islands. Hotel was in the perfect location for walking Auckland’s downtown area. Prices was good. Suites are a little spartan but our rooms were clean and quiet. Staff was nice and helpful. The suites can be rented long term so it appears much of the hotel is home to many people. All in all I would say Auckland is an expensive city so are hotels. This place was a bargain which gave you a safe place to sleep and shower.
vanislecanuck (☆ 0/5)
I stay here regularly as it’s very well priced, especially for the location… Feat value for money, it’s not luxury but it’s great. Always very clean and the staff are so lovely.
There’s also a pool but it’s not heated.
Laura Sanders (☆ 5/5)
The hotel was really good, the best part is it’s right in the city centre, near Sky Tower, the Ferry Building, and many more attractions. All the staff are excellent, and the room is also very clean.
Raman Bugga (☆ 4/5)
Professional service|Quick to respond- there was a broken bulb in one lamp.(came up straight away to replace)|Apartment suited 4 people self contained.||Awesome view – worth spending that little bit extra with sky tower a pleasure to look at|(great city & harbour views)|Location- within walking distance to local cafes & restaurants, super market.Gym & pool also which was added bonus. Bathroom small- would probably have problems if you were a really big person 6ft plus- would find it difficult but everything you need.( great water pressure ) Great cooking facilities and larger fridge. Can book parking ( car cannot be above 2.05 metres high) free wifi, portable air con- balcony all around( views spectacular at night)||
AdventureMum21 (☆ 0/5)
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Catalog of services offered by hotels in Auckland
Accommodation Options
Hotels in Auckland provide a variety of accommodation options to cater to different preferences and budgets. From luxurious suites with stunning views of the harbor to comfortable budget-friendly rooms, guests can choose what best suits their needs. Many hotels also offer family rooms and accessible accommodations for those with disabilities.
Dining Experiences
Auckland hotels often feature on-site dining experiences that highlight local cuisine and international flavors. Restaurants within hotels may provide a range of options from casual cafes to fine dining, ensuring that guests have access to quality meals without needing to leave the premises. Room service is another convenient option available for guests who prefer to dine in the comfort of their rooms.
Event and Conference Facilities
For business travelers or those planning special occasions, hotels in Auckland can offer event and conference facilities. These venues typically come equipped with modern audiovisual technology and flexible seating arrangements, making them ideal for meetings, seminars, weddings, and other gatherings. Professional event planning services are often available to assist in organizing a successful event.
Wellness and Spa Services
Many hotels in Auckland place a strong emphasis on wellness and relaxation. Guests can enjoy access to spas that offer a range of treatments, including massages, facials, and beauty services. Additionally, fitness centers and swimming pools may be available, allowing guests to maintain their wellness routines during their stay.
Concierge Services
Concierge services are a hallmark of many hotels in Auckland, providing guests with personalized assistance to enhance their stay. This can include booking tours, making restaurant reservations, and providing recommendations for local attractions and activities. The concierge team can help guests navigate the city and make the most of their time in Auckland.
Transportation Services
Hotels in Auckland often offer various transportation services to facilitate travel for their guests. This may include shuttle services to and from the airport, car rental arrangements, or partnerships with local taxi services. Some hotels also provide complimentary bikes for guests to explore the city at their own pace.
Business Center Amenities
Business travelers will appreciate the business center amenities available at many hotels in Auckland. These facilities often include computers, printers, and meeting spaces, allowing guests to conduct business efficiently while traveling. High-speed internet access is typically available throughout the hotel to ensure connectivity.
Family-Friendly Services
Family-friendly hotels in Auckland offer a range of services tailored for families. This can include kid-friendly menus, play areas, babysitting services, and special activities for children. Providing a welcoming environment for families ensures that both parents and children have an enjoyable stay.
Frequently asked questions about hotels in Auckland
What types of hotels are available in Auckland?
Auckland offers a diverse range of hotels to suit various preferences and budgets. You can find luxury hotels, boutique hotels, mid-range accommodations, and budget-friendly options. Each type of hotel provides different amenities and services, so it's important to choose one that fits your needs.
How do I find the best hotel deals in Auckland?
To find the best hotel deals, consider using online travel agencies, hotel comparison websites, and booking platforms. Additionally, subscribing to newsletters from hotels and travel sites can grant access to exclusive deals. Booking in advance or during off-peak seasons can also lead to significant savings.
What amenities can I expect in Auckland hotels?
Most hotels in Auckland offer a variety of amenities such as free Wi-Fi, room service, fitness centers, and swimming pools. Luxury hotels typically provide additional services like spa treatments, fine dining, and concierge services. It's advisable to check the specific amenities offered by each hotel before booking.
Is it necessary to book a hotel in advance?
While it is possible to find accommodations without a reservation, booking a hotel in advance is generally recommended, especially during peak tourist seasons or major events. This ensures that you secure your preferred room type at a competitive rate and reduces the stress of finding a place to stay upon arrival.
What areas are best to stay in Auckland?
Auckland has several neighborhoods that offer unique experiences. The Central Business District (CBD) is ideal for those looking to be close to shopping and dining. Viaduct Harbour is popular for its waterfront views and nightlife, while Grey Lynn and Ponsonby offer a more local vibe with trendy cafes and boutique shops. Choosing the right area depends on your travel preferences.
Are hotels in Auckland family-friendly?
Many hotels in Auckland cater to families, offering family rooms, kid-friendly amenities, and activities suitable for children. Some hotels even provide childcare services or children's programs. It’s advisable to look for hotels that explicitly advertise their family-friendly features when traveling with kids.
What is the check-in and check-out policy in Auckland hotels?
Check-in and check-out policies can vary by hotel, but most hotels in Auckland have a standard check-in time around 2 PM and check-out time around 10 AM or 11 AM. If you arrive early or plan to leave late, you can often request early check-in or late check-out for an additional fee, subject to availability.
Are there pet-friendly hotels in Auckland?
Yes, there are several pet-friendly hotels in Auckland that welcome pets. These hotels typically have specific policies regarding the size and type of pets allowed, as well as additional fees. It’s important to confirm the hotel's pet policy before making a reservation if you plan to travel with your furry friend.
What should I do if I have a problem during my hotel stay?
If you encounter any issues during your stay, it is best to address them directly with the hotel staff as soon as possible. Most hotels have a guest services or front desk team available to resolve problems efficiently. Whether it's a maintenance issue, room dissatisfaction, or service complaints, the staff is typically eager to assist and ensure your stay is enjoyable.
Can I book hotels in Auckland for large groups or events?
Many hotels in Auckland offer group booking options for large parties or events. This may include special rates for bulk bookings, as well as accommodations for conferences, weddings, or other gatherings. It’s advisable to contact the hotel directly to discuss your specific needs and inquire about any group discounts available.
