Toyworld Northwest Mall (Westgate)

📍 toy stores in Auckland

Toyworld Northwest Mall (Westgate)

6.3

Toyworld Northwest Mall offers a delightful shopping experience with a wide array of toys for all ages. The store is well-stocked with unique items that you won't find elsewhere, making it a go-to destination for gift shopping. The atmosphere is friendly, and the staff is always ready to assist with a smile.

If you're seeking a place to find special toys while enjoying excellent customer service, Toyworld is the perfect choice. Their commitment to customer satisfaction is evident, and many shoppers leave with a sense of happiness and excitement. It's a great spot for both kids and adults alike!

Information about toy store in Auckland - Toyworld Northwest Mall (Westgate)

From the business
  • Identifies as women-owned
Service options
  • In-store pick-up
  • In-store shopping
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Crowd
  • LGBTQ+ friendly
Planning
  • Quick visit
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Parking
  • Free multi-storey car park
  • Free parking lot

Customer Reviews

★★★★★

Toyworld Northwest Mall (Westgate) has a rating of 4.0 out of 5 based on over 107 reviews on Google

感觉选择不多呀。很拥挤。在northwast商场外面。路边可以停车。
Me2 Me (☆ 4/5)
Me2 Me (☆ 4/5)
I recently purchased a toy car from Toy World, and I am beyond frustrated with the abysmal quality of their product. It's a disgrace! So called Manager at Toy World behaved unprofessionally, laughing and displaying rude behavior towards customers. Their lack of respect and customer service skills left me feeling disrespected and unappreciated. Avoid this store if you value being treated with basic courtesy and respect. It's absolutely maddening that Toy World's staff has the nerve to doubt where I bought a toy from when it's glaringly obvious to any customer! It's your job to keep track of your sales, not mine to hold onto every single receipt. And don't even get me started on their archaic computer system! You should have a record of every purchase for better product knowledge. Even if their prices match other stores, don't anticipate any level of decent customer service from these greedy individuals. They're only interested in lining their pockets and couldn't care less about customer satisfaction! Don't waste your hard-earned money on these subpar products. Toy World should be ashamed for selling such cheaply made items. I expected better, but all I got was frustration and a broken toy. Avoid this store like the plague – you'll thank yourself later. BIG NOOOOOOOOO for this store
Nikunj Upadhyay (☆ 1/5)
Nikunj Upadhyay (☆ 1/5)
Store is full with so many toys and they are yours that are not any where else. Lots of selection. Plus the staff were very helpful and smiley
Louise McClellan (☆ 5/5)
Louise McClellan (☆ 5/5)
I’ve been a loyal shopper in this store for years now I stop at least once a month to grab gifts for children’s birthdays as we attended a lot over the year and I always found this store to have great managers specials and better variety then inside the mall. Today I was shopping taking my time as I always do when they had a worker follow me around the shop not once, not twice but three times I’ve never felt so discriminated in my life. I literally was taking my time as I always do shopping the managers specials while they had a lady pretend to be busy following me around every part of the store I can’t believe it I’ve never stolen before in my life, I didn’t grab anything and hide it I’m so disappointed and saddened by the experience I had today in Toy World. Of coarse when I went to pay for my items they stopped following me. Not once did someone come and ask me if I needed a hand or anything they had 3 woman working the shop they did greet me kindly when I arrived but that was it they just followed me like I was some thief seriously so degrading. I won’t be coming back and I’m mostly sad for my daughter as she adores this toy shop and we often reward her with trips to this exact toy world but I’m not prepared to have the same experience twice. Do better Toy World Westgate.
Danielle Morgan (☆ 1/5)
Danielle Morgan (☆ 1/5)
Great selection, I will definitely shop here again
Kimberly Edwards (☆ 5/5)
Kimberly Edwards (☆ 5/5)
Large store which is awesome and jam packed with a huge variety of toys, games and items for children and adults of all ages. Lots of free parking and friendly helpful staff. Centrally and conveniently located in the northwest mall.
Gladwin Mendez (☆ 3/5)
Gladwin Mendez (☆ 3/5)
I love the schleich toy animals for my son. Good quality and nice collectibles
Mohsin Ali (☆ 4/5)
Mohsin Ali (☆ 4/5)
View all reviews

Information about Toyworld Northwest Mall (Westgate)

Address

Toyworld Northwest Mall (Westgate) is located at Toyworld Northwest Mall (Westgate) 48 Maki Street, Westgate, Auckland 0614, New Zealand

Phone

The phone number of Toyworld Northwest Mall (Westgate) is +64 9 833 3960

Business Hours

Monday: 09:00–18:00
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–19:00
Friday: 09:00–18:00
Saturday: 09:00–18:00
Sunday: 09:00–18:00

Contact Toyworld Northwest Mall (Westgate)

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