Whitcoulls NorthWest

7.6

Whitcoulls NorthWest offers an exceptional shopping experience with its knowledgeable and friendly staff. Customers consistently appreciate the personalized attention they receive, making their visits enjoyable and productive. The team goes above and beyond to assist in locating specific items, ensuring satisfaction with every purchase.

This store is well-stocked with a diverse range of products, from books to stationery and games. The atmosphere is inviting, and the customer service is top-notch, making it a go-to destination for those seeking both quality items and a pleasant shopping experience.

Information about bookstore in Auckland - Whitcoulls NorthWest

Service options

In-store pick-up
In-store shopping
On-site services

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Planning

Quick visit

Payments

Credit cards
Debit cards
NFC mobile payments

Whitcoulls NorthWest is in position 7 of bookstores in Auckland

Address Phone Business Hours

Customer Reviews

★★★★★

Whitcoulls NorthWest has a rating of 4.3 out of 5 based on over 353 reviews on Google

Fabulous service, i welcome friendly helpful staff, as there is not alot of it out there anymore! It was what our Business thrived on was customer service with satisfaction,.. its up n go these days...

Maria Panagiotidis (☆ 4/5)

Their gift card reading machine has been down for so long now we went there last weekend and this weekend. Both the times they said the machine is down

Arun N (☆ 1/5)

I was pleasantly surprised of how the staff were very helpful to their clients. Sharon, took her time to really help me out to search for a rare item that I needed and got everything organized like magic. Will definitely go back to this store when I can.

AlyasBatman (☆ 5/5)

Great service. Phoned to check if a desired item was in stock. Only to happy to put it aside for me. A well stocked shop with pleasant helpful staff

Carol Prichard (☆ 4/5)

A really good bookshop that still sells books and has lots of other interesting things too. Games, puzzles and heaps of stationary. The staff were really helpful, even though it was incredibly busy, in helping me find a book that I couldn't locate in the store. Really good to still see books and book stores around in malls. Really recommend this branch. Well done all!

James Appleby (☆ 5/5)

There is one woman in particular who was so helpful in helping me get particular books for me. I cant thank her enough. The staff I've found were always really helpful and nice, patiently took the time to help me, and went (what I felt) was put of their way to deliver awesome customer service! Really took the stress out of book hunting for me!

Laura Snell-Jones (☆ 5/5)

The staff were very helpful when I couldn't find the specific book I was looking for with my man eyes.

Lloyd Billington (☆ 5/5)

View all reviews

Information about Whitcoulls NorthWest

Address

Whitcoulls NorthWest is located at NorthWest Shopping Centre Shop 10/7 Fred Taylor Drive, Massey, Auckland 0814, New Zealand

Phone

The phone number of Whitcoulls NorthWest is +64 9 950 8111

Business Hours

Monday: 09:00–18:00
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–21:00
Friday: 09:00–18:00
Saturday: 09:00–18:00
Sunday: 09:00–18:00