Caprice Car Valet

I came in yesterday to get the Winter Special after speaking to them both via phone and email as I want to sell my car. As soon as I arrived I was told that shampooing my seats would be extra, I questioned this because it says it is included in the special. The man said my car was "too dirty" to be cleaned, I thought this was odd because you are car cleaners and my car is not dirty at all, no rubbish lying around or anything, just needed some love to be sold. He said it would upwards of 5 hours to clean so I asked for him to just do the winter special with no extras which he refused. Decided to go somewhere else and they were awesome and cheaper. Would not recommend here, especially if you are a young female as they will try to pressure you into doing extra services and his attitude made me very uncomfortable. Felt like he hated me from the second I pulled up.

I had stubborn artillery fungus on the roof of my car and Raj and his team were able remove it within 2 hours. My car looks brand new! Will be back ☺️

Be very careful using this crowd. Took my ranger in for a detail, it came out looking like back yard bob done the cleaning job. Didn’t even put the windows down to clean the top of the windows. Whatever dodgy cleaning product was used, done $770 damage to my signage, and just to top the damage off, they broke my drivers side weather shield that blew off on the motorway 5mins after picking up Ute. Over $950 worth of damage, but they did offer a free clean when I told them. Expectedly, when we took the Ute back for the free clean, was told after dropping Ute off that all Raj would do is a 270 budget clean. Caprice valet, half arsed cleaning job that could cost you even more in repairs.

I know you guys want: a few weeks later review, and here is it. After a few weeks, my car is still on the same condition as the first day I took back my car. Now a days, it rains everyday and I could see the water slip show every time. It makes my car just different than those same 13 years old gti. The colour became richer, reflection even stronger. Feel like having new car everyday. I had a cut&polish and ceramic coating.

Called last minute and got an appointment within the hour. Car ready for me to pick up 3 hours later exactly as promised. Super friendly, accommodating and no fuss.

Very happy with the result, highly recommended

Very good service. Amazing communication, And the car looked amazing. Shout out to the team who have done an amazing job