JB Hi-Fi Manukau

JB Hi-Fi Manukau is unorganised store for me they need more professional way same in JB Hi-Fi Botany and Sylvia Park, I’ll click and collect and when I’m arrived following day the items still not ready yet and I’m not happy what’s happening there the items I was received unsealed the booklet inside for the discount code is missing and another plastic case for CD. That’s the only I received for the steel edition

Super unhelpful staff. Went in for a specific smart watch which was marked in stock. On arrival was told there were two in stock but I couldn't buy them because they weren't in the show case. Came back a second time to double check and that guy said he'd go and look but never came back . Thankful for your unhelpful staff because I ended up at PB tech who had double the amount of watches on show and several staff members who kindly assisted us in deciding

Bought an OPPO Reno 12 that is worth basically $1k and got it off for a beautiful price of $598! Great staff and set up of the shop. A lot of range for stock needed and easy to grab and exit.

The store has gone downhill in the past year, year and a half. Wrong labels, messy, dusty, floor was a mess with old tickets on the floor. Never got greeted by anyone. Use to be my fave store it's a bit of a shame really. Just seems like a lack of care. There are a few awesome stuff still there but very few and far between.

Guys at the counter helped me identify a fraudulent receipt for iphone 16 pro max I was planning to purchase. Absolute top notch service-thank you for the help! Pls be smart buying goods off FB.. scammers are getting more cunning. Attached is fake receipt.

I just want to take a moment to thank Mr Minh for helping me buy a new phone. I was actually the very first customer to arrive at 9:00 AM, right when the store opened. When I walked in, I saw all the staff members busy with their morning routine, like stocking up. Despite that, I approached Mr.Minh and requested his help since I had to be at work by 9:30 AM. Without hesitation, he immediately stopped what he was doing and assisted me as quickly as possible. Thanks to him, I bought my phone and made it to work on time—truly impressive! I also want to mention Kerry, another amazing staff member at JP Store, Manukau. Both of you are fantastic—God bless you!

Favourite JB store! Great service from start to finish and the staff there are super friendly. Special mention to Baldev, he was so helpful and patient with troubleshooting my exchange.