HOYTS Cinemas Botany Downs

Went for a ladies day out to see the movie Tina. Movie had no sound, so we were moved to another cinema. Fast service. Nice clean & comfy. We loved it

I had high expectations for Hoyts Lux, especially since it was my first visit and my boyfriend had shared great things about his past experiences. Unfortunately, this visit was a letdown for both of us. While the reclining seats had potential, the experience was ruined when I accidentally touched something slimy on the side of my seat — definitely unhygienic and unpleasant. We pressed the service button twice, but no one ever came. My boyfriend had to leave the movie to get snacks, only to find out that food service was no longer available. Overall, it was a disappointing night, and we won’t be returning. I’m giving 2 stars solely because the staff we did interact with were friendly.

Great customer service here. Took my infant to the Pram N Pix session today to watch Mission Impossible- The Final Reckoning, and what an amazing experience. The Xtreme screen features recliner seats and a big screen. 5 star ⭐️ for cleanliness. Only one feedback to consider would be to turn the lights off completely so that we can watch the movie without the glare of the lights. Luckily this time the lights were turned off part way through the movie and it was better for us. A bonus for me is that my baby slept until the end. Overall had a good time today at Hoyts Botany.

Lovely customer service received tonight, good upsell to get me on the Hoyts membership and amazing advice! Thanks to the young lad at the counter! Clean tidy facility! Toilets require TLC as they smelt of urine, and a couple of seats were not reclining so we had to move seats. Overall good experience of the theatre!

lux is not what it used to be, other than the price they charge (over valued) food service is cut off early, staff try to upsell even when you decline, of course everything is ridiculously over priced but at least you had special treatment for your money before, now, it’s just not a special outing or event. you are better off staying at home and watching online.

Our girls' night out with my daughters was a blast this evening. After dinner at Nando's (Botany Town Centre), we made the short walk to Hoyts Cinema. We didn't have to do much, just activated our order - already placed online prior - and picked it up when we got there and headed right into the cinema. The movie was a blast, especially for my girls who adore Demon Slayer. Definitely recommend Hoyts if you're in the area and have to choose what to do or even which cinema to pass the time on an evening alone or out with friends. They are straightforward and very polite with their service. Otherwise, you can do everything online or on their app

I had a terrible experience at Hoyts Botany (Screen 4, 9 PM session). The air conditioning was off the entire time, making the theater uncomfortably warm, despite multiple complaints. To make things worse, the movie only played on half the screen, ruining the viewing experience. For the price of a ticket, I expected much better. Definitely not coming back unless they improve their service and maintenance.