Customer Reviews
★★★★★
SERVICE HOUSE Ltd has a rating of 3.8
out of 5 based on over 21
reviews on Google
Really pleased with service we received. After a quick diagnosis they found the fault with my coffee machine, ordered the part and had it repaired inside the timeframe they suggested. Recommend seeing what they can do before throwing out your appliance!
David Annals (☆ 5/5)
My Parlux hairdryer died over Christmas weekend. With the muggy weather in Auckland I was a bit worried about how I would get my hair sorted. Really didn’t want to take out money at this stage for a good hairdryer. I was contacted the next day to inform me that they’ll be able to fix it and I could pick it up before New Year’s Eve. Very happy with the amazing service! Thank you really appreciated it!
Charmaigne Bezuidenhout (☆ 5/5)
We brought our coffee machine in 8/30/23. We messaged back and forth via email regarding an update on the repair, only to be finally told in April of 2024 that it had been fixed last year august. It is simply not good enough! We went un-notified for 8 months! We were only told it was fixed after telling them we would like to take it elsewhere, after waiting 8 months with little to no updates. We will definitely not be back!!
Crystal Robertson (☆ 1/5)
Dropped my mixer off to be repaired 3 weeks ago and was told they would call me with a quote. I heard nothing so went back in today and my mixer was sitting on the floor. No apology, no explanation, just "we haven’t touched it yet". Very poor customer service. I took it to get repaired elsewhere.
Lian Warwick (☆ 1/5)
Its saddening to hear that the technician had a back injury but we were given a date by which our coffee machine will be ready.
Communication is essential for a good business and this is what brings customers back.
Sadly, we did not receive any info about this and are desperately decafeinated. Other customers may find themselves in a similar situation.
Zeno Sukumaran (☆ 1/5)
Service House provides an excellent service. Quote, phone call follow up, quick service with very good communication with recommending what is required
and again phone call follow up. Thoroughly recommend their service for home appliance services.
Joy Jones (☆ 5/5)
I was upset with this service. I fixed my clipper at this place. But they made another trouble with a power button and totally worse. Actually It is not working right now and shaking too much even making some noise and just turned off by itself. I payed money to fix it tho. When I turned it on, I thought that is working again, but it was turned off slowly by itself. Because they did not put it together. It had just battery problem at the bottom of the machine before, quite worked well and never had a trouble with other parts. If they are expert they would not have made such mistakes. I wasted my money and my time at this place.
Jinah Lee (☆ 1/5)
Address
SERVICE HOUSE Ltd is located at SERVICE HOUSE Ltd 4 Huron Street, Takapuna, Auckland 0622, New Zealand
Phone
The phone number of SERVICE HOUSE Ltd is +64 9 489 9555
Business Hours
Monday: 09:00–17:00
Tuesday: 09:00–17:00
Wednesday: 09:00–17:00
Thursday: 09:00–17:00
Friday: 09:00–17:00
Saturday: 09:00–13:00
Sunday: Closed
