Copthorne Hotel Auckland City

I appreciated that the balcony door could be opened, which is not something many hotels offer. However, the room had a strong smell of cigarette smoke, likely from guests smoking near open windows. The bed was spacious and comfortable, but the shower was quite small and caused water to spill across the bathroom floor. Check-in was quick and efficient, and the reception area was nicely presented. The clientele in the lobby seemed a little rough and had a noticeable smell of drugs, though I wouldn’t say that’s the hotel’s fault. Unfortunately, the overall experience didn’t feel like a true four-star stay. There was a lot of noise early in the morning, with doors slamming from 6am and cleaning staff making quite a bit of noise. Small details, like the lack of hair conditioner, made it feel more like a budget hotel. Though well priced, I had expected a higher standard.

Booked a last-minute stay at the Copthorne Hotel Auckland City for one night on May 29 in a Superior King Room.The location is very central, which was perfect for my needs – easy access to the CBD, waterfront, and transport. Staff at the 24-hour front desk were friendly and check-in was smooth. Having private parking was a bonus.That said, the room felt a bit tired and in need of minor repairs – dated fittings and general wear and tear were noticeable. It was fine for a short stay, but could use some refreshing to match expectations.Good for a night if you need a central, no-fuss option in Auckland.

Stayed one night on May 7 in a Superior King Room. The location is excellent – very central and convenient for getting around Auckland. The 24-hour front desk and private parking were helpful for a short stay. The room was clean but showing its age, with a few small repairs needed. It did the job for a quick overnight, but don’t expect anything modern or recently refurbished. Good value at NZD 113.12 for a last-minute city stay.

I stay here every couple of months for business travel and cannot be more impressed with the location, friendly staff, great value rooms. And a decent view and the warm morning sun to wake you in the morning if on that side of the building. Sure the hotel is not in pristine condition but it's clean and tidy and the price reflects the condition. If the hotel were to be refurbished the prices would surely double. I'm happy as it is. Great work!

Stayed in a Superior King Room on May 19 for one night. The central location is the standout – easy walk to the city centre, parks, and transport. Staff were friendly and check-in was efficient. The room was comfortable but still feels a bit dated, with signs of wear and tear. It’s fine for a short stop in Auckland, but could benefit from some modern updates.Overall, a practical choice for a quick overnight in the city

The rooms are spacious and clean. Check in was easy and the woman on the desk was very helpful and kind. The lobby is lovely. But I'm giving this hotel a 2 overall because after spending $300 in the restaurant, the service was very poor. We had to ask for more drinks, our table wasn't cleared. When the deserts came (which we had to go and order at the bar because again, noone came to check on us the whole time) despite someone being stood there on his phone. We had to shuffle plates around to fit deserts on the table. He still didn't clear the main plates. It just made it uncomfortable for us to enjoy our meal. For the price, I hoped for more.

Nanise at the front desk was amazing! She was friendly and very helpful, we requested to change to a different room (as I had booked the wrong one) and she made the process so easy and no request was too much. 10/10 customer service 🙂