Grand Millennium Auckland

Σε σχετικά κεντρικό σημείο, με πολύ καλή εξυπηρέτηση, ωραίους χώρους και παροχές, άνετα καθαρά δωμάτια και καλό room service. αν δεν ήταν γεμάτο ελπίζω θα με άφηναν στο δωμάτιο λίγο περισσότεο για να μην περιμένω ώρες εκτός.

We were really looking forward to this stay,everything was awesome up until check in. The reservation team was amazing at noting out arrival time & informed us that early check in is not guaranteed but will do the best & also informed us that we can use the facilities while we wait. However when we arrived around 11am hoping that we can check in as my husband was not feeling too good we were told the room is not ready & to just leave our bags so we did then went exploring. We then came back at 2.30pm & waited 10mins before we approached the staff to check on the room status. He then changed our room to room 736 handed us the keys & that was it, did not tell us how to get to the room or the hotel facilities..I had also received an email at the time of booking from "spinning the wheel" & i was meant to get a $10 food credit which we never got. We then went straight to the room & got settled in. After an hour the room was like a chiller still so we rang reception only to be told that the room did not have individual heating control & we would need to ring them everytime we wanted to adjust it which i feel was a lie. Shortly after a man came in with an oil heater which is really not acceptable for $200 a night. The heating panel in the room was also tired & falling apart. There were no robes , slippers & hair dryer was just thrown in the cupboard. Attention to detail was not shown at all. I decided to ring reception one more time which then they offered to change our room & we accepted. New room was a lot warmer & cleaner. We do really appreciate this gesture. Overall a little disappointed with this stay.

Nice hotel, albeit that the rooms are a bit dated. Good size rooms, bathrooms have baths. Beds are comfortable. Staff are attentive and very helpful. Room service is a bit basic, as are the in room supplies. Room service has a $6 charges, which is okay for a meal, but not so good if you need a coffee (which comes in a takeaway cup). Indoor pool area is totally uninspiring.

We got a great deal for a junior suite room here in February. It included car parking which was important to us, free breakfast and access to the club lounge for canapés and drinks in the evening. Room was a little dated but very comfortable and gave us plenty of room to spread out. Breakfast selection downstairs was great, including a whole gluten free area. Nice pool with outdoor sun deck. Good location only 10 minutes walk from the Sky Tower and the theatre. Would definitely stay here again.

Had a great time. The rooms were lovely and the amenities were clean well supplied and not crowded. They have a pool, a gym and sauna that only a few people were on lots of towels around. The room kept tidy and clean everyday. There’s a minor road work in the front but not an inconvenience still cam walk through and cars can pass. Overall a good experience.

I was really impressed with my stay at this hotel. I spent 3 nights here for business, and the location is excellent—all the main landmarks are within walking distance. The room was spacious, comfortable, and quiet. The gym, which is essential for me, was well-maintained and equipped with great facilities. Most of the staff were brilliant—kind and helpful. However, on my last night, I encountered a rude staff member when I enquired about my food after waiting for an hour. I was happy to wait; I just wanted to ensure that it hadn’t been forgotten. Unfortunately, their response felt uncalled for. While I understand that my question may not have been well-received, it was simply a respectful inquiry. Though I may be a bit harsh mentioning this, the experience overall had been fantastic until that point. Thankfully, one of the many wonderful staff members offered me a free glass of wine afterward, which was a nice touch! I would definitely return

Here's a city hotel that delivers in every aspect. From check-in to departure, this was the complete short-stay accommodation experience in every aspect that matters: check-in, room quality, eating and drinking facilities, comfort of public spaces, staff professionalism and warmth. Everyone who works at Grand Millennium Auckland seems to be not only well trained in the hospitality industry, but they take pride in - and actually enjoy -their roles. A happy team. Thank you for an enjoyable two-day stay.