As the population of seniors in Auckland continues to grow, the need for reliable and accessible transportation options has never been more critical. This demographic often requires services that prioritize comfort, safety, and convenience, allowing them to maintain their independence while navigating the city. Fortunately, a variety of providers cater specifically to the needs of older adults, ensuring they can travel with ease and confidence.
In a city as bustling as Auckland, having access to quality transport solutions tailored for seniors is essential. These options range from specialized shuttle services to community programs designed to assist older residents in getting around. With a focus on reliability and customer care, these top-rated providers are dedicated to enhancing the mobility and quality of life for seniors throughout the region.
Discover 10 outstanding options for transportation services for seniors in Auckland
Here are 10 outstanding options for transportation services for seniors in Auckland based on value for money:
Address
Super Shuttle Auckland Level 7/5 Short Street, Newmarket, Auckland 1023, New Zealand
Rating
9.2 (+ 1879 reviews)
Super Shuttle Auckland offers an exceptional travel experience for those needing airport transportation. With timely arrivals and friendly drivers, passengers can expect a stress-free journey to their destinations. The service is not only reliable but also affordable, making it a great option for travelers looking to save on transport costs.
Customers appreciate the seamless booking process and the professionalism of the drivers. The shuttles are well-maintained, ensuring a comfortable ride. Overall, Super Shuttle Auckland is a top choice for anyone seeking efficient and convenient transport services in the region.
Customer Reviews
I had a wonderful experience with Super Shuttle on a drive to the airport yesterday. The driver arrived right on time and helped carry my nine checked bags with lots of enthusiasm. He was extremely professional, polite and patient. The ride was very smooth and he again helped with the bags after we parked by the terminal. I’m extremely impressed with how seamless and easy the whole experience was! I wholeheartedly recommend Super Shuttle if you’re traveling to the airport, they truly went above and beyond for me.
Anne-Marie (☆ 5/5)
First time using this service and it was excellent! The shuttles were easy to find at AKL airport and left within a few minutes; our driver was exceptional on the way to our BnB : explaining places and sites .
Our return pick up came on time and we were at the airport with loads of time left for our flight .
Highly recommend to anyone traveling for the first time to New Zealand . Safe, Cheap and provided great service
Vinaka ☺️
Sulita Turaganiwai (☆ 5/5)
We booked super shuttle on a recent weekend away in Queenstown. Such a convenient and stressfree experience at an affordable price. Our driver was friendly and helpful and the booking was easy to make.
Definitely recommend this service and I would absolutely book them again.
Tee Roberts (☆ 5/5)
This is a really great service. We had to change the time of our pick up for our return trip and it was absolutely no trouble for them at all. Both drivers were very pleasant and our trips were comfortable and affordable.
Lynda Wightman (☆ 5/5)
Excellent service, easy to book! Shuttle arrived on time, clean, comfortable and driver was friendly and professional! A stress-free way to get to the airport and highly recommended!
Laura Rahui (☆ 5/5)
We’ve used this service many times going to and from the airport. It takes a long time but it’s cheaper than a taxi. We tried to book a lift to the airport but we had to go early as we needed to sort out some extra luggage. The team on the phone said that because our flight was later in the morning they couldn’t take us on the earlier shuttle. We expressed repeatedly that we needed to go very early but they were completely unwilling to accommodate as our flight was booked later that day. Very frustrating. Ended up booking a taxi service instead. Julie was lovely on the phone but didn’t seem to communicate our needs to the internal team. We were able to book an earlier shuttle on their website but were told it was subject to change and not reliable so decided to use another service.
Rochelle M (☆ 2/5)
My husband and I find this service very pleasant and reliable. The driver is amicable and friendly. Aucklanders are really lucky to have the Super Shuttle to provide such efficient service.
Grace AU (☆ 5/5)
Address
Victoria Street Car Park 30 Kitchener Street, Auckland Central, Auckland 1010, New Zealand
Business Hours
Monday: 06:00–00:00
Tuesday: 06:00–00:00
Wednesday: 06:00–00:00
Thursday: 06:00–00:00
Friday: 06:00–00:00
Saturday: 06:00–00:30
Sunday: 06:00–00:00
Rating
8.1 (+ 923 reviews)
The Victoria Street Car Park offers a fantastic solution for those seeking convenient parking in the city. With a variety of spaces available, it caters well to visitors, especially on weekends when rates are quite appealing. The automated payment system enhances the overall experience, providing a hassle-free way to park.
While navigating the car park can be a bit tricky due to its narrow ramps and tight corners, the central location makes it an excellent choice. The close proximity to key attractions adds to its value, making it a favorite among locals and tourists alike who need reliable and affordable parking.
View Details
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Credit cards
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Debit cards
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NFC mobile payments
Customer Reviews
Conveniently located with good amount of public parking spaces. Greatly priced, especially on weekends. Ramps are quite narrow so can be challenging to drive around the space, not to mention that every now and then, some drivers will ignore the no entry signs so might be head-to-head with them. The ticketless system works well for us.
Alex Tjahjana (☆ 5/5)
Great location for central Auckland and really good value – I paid $4 per hour, daytime drive in. Only really suitable for cars (salon) as the corners are tight and the ramps narrow; take it easy! The spaces vary in size but usually lot of room on the higher levels. All the low levels are reserved parking so go up (once you go down, there’s no return!). You’ll see a lot of the pillars are scraped; don’t be one of them! There’s only one lift and it can be slow, so patience is required. But don’t be put off: this is bargain parking in the central city, and close to the Art Gallery, theatres and town hall, and Mezze Bar (best place to eat and drink).
Alan Walmsley (☆ 4/5)
I pretty much use this place on weekends and pay weekend rates (of $2p/h capped at $10) if I’m spending longer than 2hrs in town. I stress less about finding a park when there’s usually parking spots available each time I visit.
Sin-Mae Chung (☆ 4/5)
Easy access to the parking lot, no need for tickets just go through and they scan the plate number, then pay entering the plate number at the machines. They have day and night rates.
The only thing that was really odd was that they have a “nightly rate” but you can’t access your car at all times, because they lock-up the parking lot. We had an international flight, went there at 4:00 am and had to call a number and pay $40 NZD in cash for someone to open the gate, ridiculous.
Diana Nelson (☆ 3/5)
Spaces are really small. Larger vehicles make some spaces useless, they park over the lines.
Drove up to the top floors to park to make parking easier.
David Williams (☆ 3/5)
Good price for a central city parking. The parking is quite tight and hard to maneuver around.
David Koh (☆ 4/5)
Good car park and very handy, but some slots for parking are very narrow. Many events happen in city
I always park here.
Sita Karawakul (☆ 3/5)
Address
Kiwi Experience 2/5 Nelson Street, Auckland Central, Auckland 1010, New Zealand
Rating
7.9 (+ 230 reviews)
The Kiwi Experience offers an exceptional way to explore the stunning landscapes of New Zealand. With its flexible travel options, travelers can enjoy unique experiences while connecting with fellow adventurers. The guides are knowledgeable and passionate, ensuring that each journey is filled with fun and memorable moments.
Not only does the Kiwi Experience provide a fantastic itinerary, but it also allows for spontaneous stops at breathtaking locations. This combination of adventure and flexibility makes it an ideal choice for anyone looking to immerse themselves in the beauty of New Zealand.
Customer Reviews
Such an incredible experience! I’ve never felt more fulfilled leaving a place. The small New Zealand Kiwi experience was perfect. Our tour guide (Fraser) was such a lovely person and gave great tips and recommendations for everywhere. The whole trip was so much fun and I’m now so sad to leave!
carey neale (☆ 5/5)
Just completed an 11 day tour of the north island (North Island Revive) as a small group. I can honestly say it was some of the best times of my life. Tina our guide was absolutely incredible and did an amazing job. I met some amazing people who I’m sure will be lifetime friends and went to some outstanding places. I cannot recommend kiwi experience more from my personal experience. Thank you so much for everything. I will absolutely return and do a trip on the south Island in the future.
Absolutely perfect for solo travellers like myself and to meet other like minded people and do fun activities.
Henry Mansbridge (☆ 5/5)
I’m a bit late posting this review as I did the GOAT tour December to January but it is the best trip I have ever been on. I decided to do this tour as I wanted to travel through New Zealand without all the stress of planning. As some of the others have mentioned we all had a great experience and made lasting memories together. A big thank you to our driver Lightning, as I couldn’t have asked for a better driver, guide, and friend. He was very knowledgeable and clearly passionate about New Zealand, and he always had new games and riddles for us to keep us entertained (I just wish we had more time to play werewolf). I did a lot of the optional activities too which were great, with my personal favourites being the trip to Hobbiton and the swim with the dusky dolphins. The entire journey had good vibes, including the emotional yet inevitable ending, and I cannot recommend this trip enough. Thank you again for such an amazing experience!
Matthew (☆ 5/5)
What an incredible trip I’ve just had with Kiwi Experience. The driver. Dillon was amazing. With stories. Information. History, etc. He was just perfect. The Kiwi bus stops at all the best places, and you also get to benefit from seeing those little gems to break up longer journeys. They will organise trips and accommodation, if you want them too, or you can do what you want when you want. It offers flexibility that you can stay in one place longer than others knowing another kiwi bus will be there the next day. Although these buses are fantastic for younger travellers (18 – 29), I am in my 50s and found the whole experience fantastic. Thank you Kiwi experience for a holiday of a lifetime.
Suzanne Hooper (☆ 5/5)
Kiwi experience è la soluzione perfetta per viaggiare in Nuova Zelanda soprattutto se si viaggia da soli! Il loro bus non viaggia tutti i giorni ma pianificando con un po’ di anticipo i propri spostamenti si può organizzare un viaggio pazzesco fermandosi più o meno tempo dove si preferisce. Propongono tantissime attività divertenti e interessanti e i drivers sono tutti molto preparati e disponibili ad aiutare! Richie, Cowboy, Shaun e Scott sono i drivers che ho conosciuto in questo mese e devo dire che tutti quanti hanno contribuito a rendere il viaggio più divertente. Inoltre lungo gli spostamenti tra due località si fermano sempre nei posti più panoramici per passeggiate o per farci fare fotografie permettendo di scoprire piccoli paradisi meno conosciuti.
Anche il team che si occupa delle prenotazioni è sempre super disponibile per spiegazioni o per aiutare con tutti gli imprevisti che possono capitare!
Valentina Tosi (☆ 5/5)
24 days GOAT tour Dec – Jan 2025. It was an EPIC adventure of a lifetime. We got to see and experience the wonder of NZ in the North Island and South Island, as well as an immersive Māori cultural experience, a feast in the river valley, interact with the farm animals, and wine/gin tasting. Lightning, our driver guide, is exceptional! He is social, helpful, energetic, and full of humor. He went above and beyond his responsibilities to ensure everyone had a great time. Our group started in Auckland as 15 strangers, but ended in Christchurch as a family. We spent Christmas and New Year day together. Bonfire on the beach on new year eve was an amazing experience like no other.
Brandon Ha (☆ 5/5)
The kiwi experience was absolutely brilliant and best way to get around New Zealand. Our bus driver lightening ⚡️made our trip! He was knowledgeable, funny and willing to answer questions we had. Highly recommend it.
Maddison Lidstone (☆ 5/5)
Address
Auckland Scenic Tours 145 Queen Street, Northcote Point, Auckland 0627, New Zealand
Business Hours
Monday: 08:00–19:00
Tuesday: 08:00–19:00
Wednesday: 08:00–19:00
Thursday: 08:00–19:00
Friday: 08:00–19:00
Saturday: 08:00–19:00
Sunday: 08:00–19:00
Rating
7.5 (+ 101 reviews)
Auckland Scenic Tours provides an unforgettable adventure filled with breathtaking landscapes and engaging experiences. The knowledgeable guides ensure a seamless journey, sharing captivating stories about the local culture and history. Travelers can expect a well-planned itinerary that maximizes enjoyment while minimizing stress, making every moment memorable.
The tours, such as the stunning Hobbiton and mesmerizing Glow Worm Caves, are perfect for anyone looking to explore New Zealand’s natural beauty. With thoughtful attention to detail and exceptional customer service, Auckland Scenic Tours stands out as a top choice for those seeking an enriching and enjoyable travel experience.
View Details
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Wheelchair-accessible car park
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Credit cards
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NFC mobile payments
Customer Reviews
We had an amazing, stress-free experience! Our tour guide, Timothy, was not only fun but also incredibly knowledgeable, he shared fascinating insights throughout the drive, making sure there was never a dull moment.
The Hobbiton Tour was fantastic! We soaked in the beautiful scenery and peaceful surroundings, no need to be a Lord of the Rings fan to enjoy it. The glow worm cave was a true eye-opener as well. It was both relaxing and educational, we learned about the glow worms’ life cycle and the stunning limestone formations, and the underground boat ride through the cave was a highlight.
Tim’s planning was spot-on. Everything ran smoothly, with no time wasted and no sense of being rushed. I highly recommend booking these tours, it takes the stress out of travel, and having a local guide adds so much depth with their knowledge of the area’s history and culture. Absolutely worth every penny!
Eunice Ho (☆ 5/5)
We did the Hobbiton/Waitomo Caves combo tour and it was so good! Matt was our driver and he was wonderful. Super easy to chat to, great commentary and he got to know everyone on the tour and was so attentive to their needs. For us, we are going on to tour the South Island on our own and he gave us so many recommendations, Thank you Matt! Hobbiton was great, such a cool place to visit and the drink at the end was so tasty. The caves are so beautiful, but our tour guide there was not great (nothing to do with Auckland Scenic). Lunch is a cool spot with nice food and a kiwi vine round the back. On the way back to Auckland we stopped at a little shop with honey tasting which was so nice. Highly recommend this tour company to anyone and I wish we had more time to do another one!
Abie Farrell (☆ 5/5)
We did the Hobbiton and Cave tour. This entire experience was so fun and easy! Starting with the booking and communication. I appreciate all the information provided once this experience was booked. Very clear and concise instructions.
Pick up and drop off was a breeze! Mike was punctual and greeted us immediately with a smile. The drive to Hobbiton was very nice. We took the more scenic route and even had a time to step off the bus half way to stretch our legs and take pictures. The experience was well timed and never felt rushed. The time for Hobbiton, lunch and the caves were perfect. The rides inbetween were comfortable and Mike was so insightful in teaching us a lot about NZ history and facts about places as we passed them on the trip.
I know we cannot choose our guides, but if we could, I HIGHLY recommend Mike! Is the AMAZING!! So much fun and so knowledgeable. You can tell he is passionate about his country and I truly enjoyed my time even more because of him.
Britany Thomas (☆ 5/5)
We had such an amazing experience. The day started off great with our driver Mike picking us up right outside our door at 6:05 AM exactly when he said he would. He greeted us, correctly guessed where we were from based on my accent and had fun with us which was nice considering how early it was and we were tired and trying to get going.
We picked a few more people up and then had a beautiful drive to the Hobbiton film tour location. Mike explained so much about New Zealand to us on the way there which made the 2 hour trip feel short.
When we arrived at the Hobbiton set early, Mike was able to get us on an earlier tour which gave us just enough time to eat a delicious breakfast and get some items from the gift shop. The tour is another bus and guided by the Hobbiton tour group. It’s a great 1 hour or so tour where you get to see everything from the movies, take lots of photos and learn about behind the scenes things. I’ve wanted to see this since I saw the movies when they came out in the theaters and it didn’t disappoint. It’s even more beautiful than the movies. We ended in the Green Dragon Tavern and then met back up with Mike to head back to the bus. There is a good bit of walking so I wouldn’t recommend taking small kids on this.
We then made about an hour drive to a great little lunch place where Mike bought our lunch. We got one Savory item (meat pie, sandwich, etc.) a sweet item (pie, cake, etc.) and a drink. It was more than enough food for the rest of the trip.
Another short drive to the caves where Mike took us to the local guide and he took us through the caves. I was not expecting this to be as cool as it was. Our guide was really fantastic and the caves are very unique. It takes about 45 minutes or so to go through there.
We met back up with Mike and he drove us home about 2 hours or so. We saw more new things and beautiful scenery. Mike explained more and entertained us so the drive didn’t feel long at all.
I can’t recommend this enough. Just the drive there is worth the money. I was really only expecting the Hobbit tour to be the highlight but the entire experience was fantastic. Thanks Mike for making it great for my family.
Adam Aldrich (☆ 5/5)
Loved the tour to Hobbiton & Waitomo Glow Worm Cave. Our tour guide Mr.Mike was amazing throughout the journey. He explained and communicated well and made sure all of us were comfortable and having a good time. Very memorable day and thanks Auckland Scenic Tours for arranging this.
Charles Karedan (☆ 5/5)
We had a lovely half day tour of Auckland with Mike. He picked us up directly from our hotel downtown and we stopped at another location to pick people up from the cruise ship that was in town. He was very friendly and had lots of good information to share about Auckland. He was willing to help take pictures wherever we stopped. There was a nice amount of driving and walking around. For people with mobility restrictions, this tour may not be the best but some of the people on our tour stayed back on the bus while we walked around. The bus itself is very crammed in if it is at full capacity but the ability to get out and walk around helps with that! Overall a wonderful experience
Shauna Jones (☆ 5/5)
Matt was an excellent guide! We did the Hobbiton + Glowworm tour and he was so knowledgeable about this to get the most out of our tours. I will be recommending this company, specifically Matt, to anyone who asks for a fun, engaging, professional! Please give him a raise!!
Tag Oboes (☆ 5/5)
Address
Cnr Greys Ave &, Civic Car Park Mayoral Drive, Auckland Central, Auckland 1010, New Zealand
Business Hours
Monday: 06:00–01:00
Tuesday: 06:00–01:00
Wednesday: 06:00–01:00
Thursday: 06:00–01:00
Friday: 06:00–03:00
Saturday: 06:00–03:00
Sunday: 06:00–23:30
Rating
7.4 (+ 497 reviews)
Civic Car Park offers a fantastic location for visitors looking to explore the city. Its proximity to key attractions makes it a convenient choice for anyone wanting to enjoy a day out without the hassle of long walks. The affordable rates combined with a straightforward payment system enhance the overall experience.
With a focus on security and ease of access, Civic Car Park provides a stress-free parking solution. The absence of physical tickets simplifies the process, and the modern technology ensures a smooth entry and exit. Overall, this car park is a reliable option for city-goers seeking convenience and efficiency.
View Details
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Credit cards
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Debit cards
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NFC mobile payments
Customer Reviews
No reception down there and bends on ramps where it’s easy to scratch your mag wheels. Good location decor upper city though and reasonable prices. Handy to pay on AT app but need to pay before going down because of no reception!
Sarah Naude (☆ 3/5)
Beautiful night time scenery of Park with the Skytower as a backdrop
The fantastic old iron gates of the Auckland Town Hall caught my eye
Fantastic way in to I Max ( Sinners)
Tinas New Zealand (☆ 5/5)
Perfectly placed carpark at the top end of the city. The park is well place to get to nearly all of the cities attractions and the edge of the city placement is super convenient.Visit what you need or walk down one side of the high street and back up the other side. Car parks are a little on the third side, especially in a larger vehicle. It has great security and feels safe. Prices much of a much was.
Darren White (☆ 4/5)
Remember that you NEED TO PAY ONLINE using your car registration. This has always been a vital central city park that is very close to all entertainment and essential venues near Aotea Square.
Heemi Katene-Hill (☆ 4/5)
I’ve gotta say. I hadn’t been to the civic carpark for quite a number of years. So first “huh?” moment was not needing a ticket as u drive thru ( I did say it was quite a number of years!). Of course that now sent my stress levels up a wee bit and questions were running rampant such as ..”how the beep do I get out of here then? Who do I pay? Its not free is it?? All this while navigating to a carpark. And oh boy are they narrow! Anyway, parked, locked up, walked to stairs where I found all the reading material needed on how to pay, who to pay, where to pay. Moral of the story is…keep up with latest developments or stay out of the city!
Phoebe Warren (☆ 4/5)
Clean and convenient if you’re visiting Auckland City. Probably cheaper than parking at any hotel closeby.
No physical tickets required, all based on plate recognition.
Stef Neefs (☆ 5/5)
Went to watch Tina at the metro, Event cinemas.. this park led straight to aotea square, the cinemas, easy access. Cheap at $8. Recommended for hassle free. If you can afford it then y not
Jon Erick (☆ 5/5)
Address
Ferry Terminal – Pier 1, Auckland City Tours, Auckland city, Auckland 1010, New Zealand
Auckland City Tours offers an exceptional way to discover the beauty and rich history of New Zealand’s largest city. With knowledgeable guides who share insightful information, tourists can enjoy stunning scenery while making memorable stops at key attractions.
The well-planned itinerary includes fantastic food options, ensuring a delightful experience from start to finish. The friendly atmosphere and attentive service make this tour a must for anyone looking to explore Auckland’s charm and cultural highlights.
View Details
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Credit cards
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NFC mobile payments
Customer Reviews
Auckland City tours provides a great experience with very good scenic spot stop overs for photo shoot and a stop and hike at Mt Eden. All the while Josh provides great insighta into the history of the places, and many tivias on Auckland and Newzealand.
The choice of food stop was excellent – the pies, muffins and sandwiches were very tasty.
Overall excellent choice of places, managed very well and a very friendly host.
Few photos from the tour attached.
Sajeev Thomas (☆ 5/5)
Paul was our man. Wonderful tour and even better was Paul’s attention to all of us and especially to my wife who is slightly challenged and tripped on a curb, inviting her ankle. Everyone sprang to her aid, and Paul’s took especially attention. VERY helpful and kind.
Paul is an excellent driver, it’s as if he wears the bus! Tight turns executed flawlessly. He’s been leading tired for 40 years, moist of them in Auckland city. We saw many wonderful buildings, but best of all were the stops for scenery photos. No rush, stopped for coffee, a pie and the necessaries.
Eugene R. Ehmann (☆ 5/5)
Josh was an awesome tour guide and we loved getting to see the surrounding areas of Auckland as well as just the city! Informative and fun, highly recommend.
Julia Tenore (☆ 5/5)
We took the city tour and had a great experience. The guide was very friendly and knowledgeable and taught us a lot about Auckland. We liked that the tour was not a full day, yet we got to see a number of places (like Mount Eden) that we could not have easily seen on our own. We thought the tour as n excellent overview of Auckland. Oh, and also the logistics (pickup, bathroom stop and lunch pickup) were well timed and organized.
David Silversmith (☆ 5/5)
Kia Ora! I am so glad that I booked the Auckland City Tours on my first day in the city. It felt like I’ve already seen most of what I needed to see and where should I be in Auckland. Josh made the tour really enjoyable and insightful Kudos to you guys! I personally recommend this service for those who will visit Auckland in the future.
Marie Andrea Abesamis (☆ 5/5)
If you’re a solo traveller, this tour is a fantastic way to explore Auckland! Josh, our guide, was incredibly friendly and full of insightful information. Highly recommend for anyone wanting a fun and engaging introduction to the city!
Mariah Tissera (☆ 5/5)
Had a great day with Michael! As the owner/operator he is awesome. Very informative and knows Auckland like the back of his hand. Took us all over town to see all the sites. Great scenery and beautiful city. Highly recommend!
Scott Earnest (☆ 5/5)
Address
OTS Vehicle & Machinery Transport Specialists 94 Gavin Street, Mount Wellington, Auckland 1060, New Zealand
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
OTS Vehicle & Machinery Transport Specialists provide an exceptional level of service that truly stands out in the industry. Their team displays a remarkable level of professionalism and expertise in handling various transport needs, ensuring that every job is completed efficiently and safely.
Customers appreciate the friendly and attentive approach of the staff, making the entire experience seamless and stress-free. With a strong commitment to timeliness and customer satisfaction, OTS is highly recommended for anyone in need of reliable transport solutions.
View Details
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Customer Reviews
Had money in my glove box and one month later the money was gone ! Untrust worthy operating staff, owner Paul said there’s never been an account of theft ever at his place. Very bad service 0 stars for this place
Willy Am (☆ 1/5)
Like an angel from Heaven OTS saved our bacon when our truck got stuck in a very precarious position on a sloped driveway. A big thank you to Brenda in the office and Master Magician Keith in the truck for enabling our escape. Couldn’t be happier, or more relieved. Needless to say I can recommend OTS without hesitation.
Gregg Cleland (☆ 5/5)
Great service, always on time which is real hard to do where Auckland traffic is so difficult to predict! Friendly competent professional staff from your phone call right thru to receiving your machine on site!
Barry Eddleston (☆ 5/5)
AA sent Elam to collect our Van. We didn’t know what was wrong with it and the AA guy said it was the radiator… Elam checked it thoroughly and in the end he fixed it!! He was sooo kind and helpful. He explained us what the problem was and how to avoid it taking some precautions.
⭐⭐⭐⭐⭐5 starts for him !!!
1 star for the AA guy (and that 1 star it’s just because he sent Elam )
Natt R L (☆ 5/5)
Rudest person I’ve ever spoken on phone just ended the call after no help and was rude the whole call . Pull your socks up and get better people to answer your phone
Damian Samuel (☆ 1/5)
Extraordinary work! Amit came this morning to tow our vehicle to a nearby garage and he was exceptional, how difficult it was to take our car out of the garage and get it to turn to face our long driveway but with the skills and mindset he had he made it look so easy. A Superstar – Thank you. I also would like to mention Cory at the office, you’re an Angel in human form, no normal human would do what you did but you were so kind enough to help me out this morning. 100% will use your servive again and highly recommeded for any one who will be needing this service. Thank you again.
Ilisapeci Lalanabaravi (☆ 5/5)
My car had to be towed which was arranged by my insurance company. Within in minutes of the booking, I received a call from the towing company. As it was peak hour the lovely lady apologised there would be a delay. Despite the timing of the day they were still prompt and dealt with the towing very efficiently. Hope I don’t need you guys anytime soon 🙂
Awesome service, thankyou.
D C (☆ 5/5)
Address
Auckland Explorer Bus Stop 1/23 Customs Street East, Auckland Central, Auckland 1010, New Zealand
Rating
5.9 (+ 226 reviews)
The Auckland Explorer Bus offers a fantastic way to discover the city’s highlights. With a user-friendly hop-on, hop-off system, it allows travelers to explore at their own pace. The routes cover key attractions, making it convenient for both tourists and locals to enjoy the scenic views and cultural landmarks.
The bus experience is enhanced by engaging commentary that provides insights into the city’s history and attractions. This service is highly recommended for anyone looking to navigate Auckland easily and safely while gaining a deeper appreciation for its charm and character.
View Details
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Wheelchair-accessible entrance
Customer Reviews
Only the red route was available in April which had 8 stops. The buses were easy to identify but the timetable was not reliable.the commentary was a little limited . The route took us to places we had not explored
Auckland est une grande ville et j’ai bien apprécié de pourvoir la visiter avec les bus explorer en plus le temps était super
Nadine Thery (☆ 5/5)
The buses are nice enough. The tour commentary is prerecorded and contrived. I liked the tour well enough but thought it’s over priced.
Gator Tex (☆ 4/5)
I’d like to provide some feedback regarding our recent experience.
The stop near Auckland Zoo was not located where it was shown on your official website, which caused confusion. In addition, the stop had no seating or shelter available, making the wait quite uncomfortable. The bus also did not depart on time, and we were left standing at the stop for 50 minutes.
We kindly suggest improving the accuracy of the stop information and schedule, and we highly recommend providing a mobile app or system that allows passengers to track the real-time location of the buses.
Thank you for your attention to this matter, and we hope to see improvements in the future.
fuchienpo01 (☆ 4/5)
Great day with the easy to use hop on hop off system. We have used this in other countries around the world and have thoroughly enjoyed it in Auckland too. Totally recommend for an easy and safe way to see the city.
Lynne Thomson (☆ 5/5)
Wifi mostly wasn’t working. The explanations weren’t always timed correctly, but I really liked the staff. They were all really nice, friendly and helpful! Still a good way to get around the city and get to know everything a little. But, there’s room for improvement.
Shosanna Rayss (☆ 3/5)
Excellent tourer bus experience. Commentary is by loudspeaker, not earpiece. Commentary was very interesting and better than other hop on hop off tours we have taken. Highly recommended. Make sure you board initially at stops 1,2 or 3 as the purchase or exchange of tickets and travel vouchers is easies at those points.
Graham Russell (☆ 5/5)
Address
Auckland Co-op Taxis 10 MacAulay Street, Eden Terrace, Auckland 1021, New Zealand
Rating
5.8 (+ 559 reviews)
Auckland Co-op Taxis offers a reliable service that is appreciated by many customers. They have a team that is willing to assist and ensure smooth transportation for various events, making the process hassle-free. The drivers are often punctual and professional, contributing to a positive experience for users.
Customers have noted the excellent communication provided by the staff, which adds to the overall satisfaction with the service. Whether it’s a pre-booked ride or last-minute request, Auckland Co-op Taxis strives to meet the needs of its clients efficiently. Highly recommended for anyone seeking dependable taxi services.
Customer Reviews
Completely useless service. The taxi said he would be 8-10 minutes, he never arrived. We had booked a function at 7pm, we booked the taxi at 6:10 so that would’ve worked perfectly. No one came, no one called to let us know he had cancelled.
after 45 minutes, we called again and the driver said he would be 4 minutes. By the time HE came, it was 5 minutes to 7pm. My mum drove up from coromandel to attend a function she had paid for, because of this taxi company we would’ve arrived by the time they had closed the doors on late attendees. A total waste of money. I’d recommend everyone to avoid this taxi company at all costs if they’re planning to arrive on time for ANYTHING.
Paddy Hennessy (☆ 1/5)
I booked five taxi-vans for yesterday to transport my team to and from a company event in the city. I confirmed the bookings more than three times, including a phone call one hour before the first scheduled pickup. I was assured everything was set.
Despite that, the first van showed up late (scheduled for 2:45 PM), and the two vans booked for 3:15 PM never arrived at all. When I called to follow up, the representative told me you “couldn’t find vans” — how is that possible for a pre-booked and confirmed service?
Due to this unreliability, I canceled the remaining two vans scheduled for 7:15 PM. On top of the logistical failure, customer service was very poor and unhelpful.
I will not use Co-op Taxi again, and I do not recommend them to anyone.
nathalia cagna (☆ 1/5)
Driver of Fleet 089 came to picked me up from dialysis clinic. He arrived 7mins early and called me twice (which he was not supposed to). I couldn’t answer my phone as I was busy cleaning up. I got in the taxi and the driver rudely said “I called you you didn’t answer me. I told him he’s early and I was busy cleaning up.” He then said “answer your phone when I call.” I tried telling him he was early and he told me ‘not to talk to him loudly otherwise he wouldn’t take me.’ So I got out the taxi and asked the nurse to book me another taxi. This is one of few drivers who have done this!
Leata Tuivaiti (☆ 1/5)
Complete and utter useless service. Called and booked a cab yesterday for 8am today. No cab. We call. Oh yes we see you have a booking. But we don’t have any cabs in your area. The closest is in Auckland. 45 minutes away. Then what’s the point in booking. Have had to get an user and now late for an important appointment. Disgusting.
Sandra De Goey (☆ 1/5)
Appalling booking system. “Booking” apparently just means an expression of interest and no guarantee. When pre-booking a van for 11 passengers a week in advance, I was told that there was “no guarantee” that a driver would be available on that day and time, and that I would only be informed 20 minutes before. This uncertainty is obviously hopeless when trying to pre-plan an event. Staff member on the phone was completely disinterested and unhelpful.
Jonathan Hart (☆ 1/5)
I called Auckland Co-op taxis today 1st January and asked what I need to do regarding prepaid pick up for our cruise that departs Princes wharf late January, Rae was truly awesome guiding me through the procedure, 5 star review for a professional company. Not sure why so many only give them 1 star . Update— our driver arrived even a bit earlier than we organized, we are very happy with Auckland Co op Taxis
Stephen Proctor (☆ 5/5)
Bookings
Iam an Acc client and I believe they pay all the taxi charges its not free .
So why some ladies at call centre are so mean and are in a hurry if not interested in doing there job .they should quit .she was not an Indian. She was an islander or moaning lady very very rude useless ruined my day .should work on that other wise I can always use alert taxis then lady u won’t have a job .
Lovly Ritu at call centre made my day by being calm and she helped me out .good job Ritu u deserve a pay rise lol .
Supervisors should train some of your staff
Karishma Singh (☆ 1/5)
Address
Auckland Transport 20 Viaduct Harbour Avenue, Westhaven, Auckland 1010, New Zealand
Business Hours
Monday: 08:00–17:00
Tuesday: 08:00–17:00
Wednesday: 08:00–17:00
Thursday: 08:00–17:00
Friday: 08:00–17:00
Saturday: Closed
Sunday: Closed
Rating
3.8 (+ 538 reviews)
Auckland Transport has made significant strides in enhancing public transportation efficiency over the years. With the introduction of the AT Hop card, passengers can enjoy seamless travel across various modes of transport, which simplifies fare payments and improves the overall experience. Additionally, the ability to transfer between buses and trains within a short timeframe for a single fare is a commendable feature that benefits regular commuters.
The consistent efforts to modernize the system are evident, although there is still room for improvement in certain areas. The accessibility of contactless payments has been a game-changer, and it reflects Auckland Transport’s commitment to providing convenience for its users. Overall, the progress made by Auckland Transport shows promise for a more effective public transport system in the future.
View Details
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Customer Reviews
This incident happened on Hobson Street near Skycity.
I was recently involved in an incident where a bus struck the entire left side of my vehicle, damaging the panel and breaking the side mirror. The bus driver did not stop or follow the proper procedure of exchanging details, which was both shocking and distressing.
I raised the issue with Auckland Transport, and they have since followed up with an apology and advised that the matter has been referred to the bus operations team for review. While I appreciate their response and professionalism, I feel it’s important to share this experience publicly in hopes that other drivers, especially those operating large public service vehicles are reminded of their duty to drive safely and take responsibility when incidents occur.
My goal in leaving this review is not only to express my concern but to help prevent similar incidents from happening to others.
Stay safe everyone.
Stace (☆ 1/5)
Other people might say ‘Auckland Transport’ (AT) is garbage, unreliable, and waste of tax-payers money. Although that might be true for some cases but for me, AT Transport bus system has made improvements over the last decade, at least from my perspective on the North Shore. I remember back from 2010 to 2016. I would have to carry 3 different types of bus vouchers or carry cash to get on the bus. Cash was super inconvenient due to excess change. But then, they released the snapper card (AT hop card prototype). Which made paying for transportation a lot easier, but it was only for a few selected bus companies. But now, all the bus companies accept AT Hop cards or contactless payments (visa/mastercard) and im grateful to Auckland transport for this. What’s funny is that back in 2022, I wondered why AT couldn’t allow contactless payments to take on and tag off sense it was essentially the same technology (the magnetic chip in the cards). However, I was surprised and glad that it’s now accessible too. I also find it great that if you transfer the mode of transportation, I.e. transfer from bus to bus, bus to train or ferry within 30 mins. The whole trip is 1 fare. For example. If i catch the 926 bus route from Hillcrest, North shore and I get off at Aloranga bus station and if I am able to catch a NX1 or NX2 bus within 30 mins after I got off the 926 bus. The whole trip from Hillcrest to downtown Britomart would cost me $4.65 (adult fare). Though I can’t remember the old fare back in 2020, if i would estimate, the current trip would cost around $7.00 (including rough estmates of inflation). Sure, other parts of Auckland, the transportation is bad, the trains are apparently unreliable (though back in 2018, before the train upgrade to electric rails) the trains was reliable 9/10 times or maybe I was just lucky 9/10 times lol. Anyways, I definitely do believe AT has a lot more to improve on (especially connecting North shore and further up north to the city) because let’s face it. The Harbor bridge is becoming more and more like a clogged artery vein, and the traffic (blood flow) is adding more and more pressure on the main artery vein (harbor bridge). I do believe another channel of traffic flow should be looked into for connecting North shore to the city because let’s face it, the harbor bridge has been there since 30th May 1959 lol…! Overall, 4 stars. Would be 5 stars, but I understand there are parts of Auckland where transportation is still kinda scarce.
Tony Wang (☆ 4/5)
ALWAYS CHECK THE INFRINGEMENT PHOTOS ONLINE BEFORE PAYING ANY AUCKLAND TRANSPORT FINES!
I received a $100 infringement notice from Auckland Transport, but when I checked the photo evidence on their website, it showed a completely different car — one I have absolutely no connection to. I also did not go to that location on that day. Despite this obvious error, the fine was still issued and referred to Baycorp.
I genuinely feel like I’m being scammed by Auckland Transport. And I’m not alone — the same thing has happened to a friend’s friend too. Their process is careless, flawed, and causes unnecessary stress for people who’ve done nothing wrong.
J D (☆ 1/5)
I’ve never seen a transport system this bad before in my life. Buses and trains get cancelled without so much as a notification, leaving you stuck unable to get to where you need to go. Sometimes they don’t even give you the decency of labeling the bus as cancelled, just never shows up.
If you can avoid using Auckland transport please do. The city is mostly walkable, if not I’d recommend asking to carpool or get a lift from someone rather than use this go awful service
Megaminka _ (☆ 1/5)
29th March 2025 – it took me 45 minutes to get from Ponsonby Road on the inner link to Auckland Central railway station. The buses are supposed to come every 10 minutes. It turned out to be over 20 minutes plus sitting waiting in Victoria Park for ages. Auckland transport can simply not get their act together with buses. No security, every day I catch the inner link and every day passengers are getting on free – no confrontation. Last week there were some people glue sniffing in the back of the bus and neither of the driver nor any of the passengers said anything, I had to tell the driver three times before he understood – despite the overwhelming vapour that someone was sniffing glue in the bus. Chaotic unreliable service. Contract it out – surely there must be a better way. Where are security? Catch a uber instead
Russell Hoban (☆ 1/5)
Auckland transport is probably one of the worst organisation transport I have ever seeing . Signal with non sense , creating this ridiculous T2 and T3 creating more chaos in the street at pick time , bus drivers are rude and over speeding all the time , I have seeing several times passing even in red lights , Embarrassing, you guys are shame , and then when you fine and you get the reasons not answer , is just pathetic. That’s why Auckland is well known of one of the worst public transport in the world , but of course make sense
Carlos H Aburto Sepúlveda (☆ 1/5)
I visited constellation drive, customer service window, and struck really good fortune with Sia able to sort out my rather tricky problem of my cancelled previous AT – senior card, which still had $155 on it and ensuring the the new card balance of $32 remained in tact for my use have then ensuring the process of ensuring the old balance can then be returned to my bank account and keeping the latest balance in place on the new card. She was so patient with me cause I was terribly confused from the ongoing situation . I ‘d sought advice 3 times over this tricky process from others, which she finally sorted.
It was a previously messy process and I realised that the telephone people vs the on site person have a different process to rectify this tricky situation.
Thanks Sia and I hope she is able to become a trainer because she definitely knows her stuff inside out 🙂
Colleen Ellis (☆ 5/5)
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Catalog of services offered by transportation services for seniors in Auckland
Door-to-Door Transportation
One of the most significant services offered is door-to-door transportation. This service ensures that seniors are picked up from their homes and dropped off at their desired destinations, whether it's for appointments, social events, or errands. This convenience helps promote independence while providing safety and comfort.
Medical Appointment Transportation
Seniors often require frequent visits to healthcare providers. Specialized transportation services offer medical appointment transportation, ensuring that seniors arrive on time and safely at hospitals, clinics, or rehabilitation centers. This service often includes assistance in getting in and out of vehicles.
Group Outings and Social Events
Many transportation services organize group outings and social events specifically for seniors. This not only provides safe transportation but also fosters community and social interaction among seniors, enhancing their quality of life and reducing feelings of isolation.
Accessible Transportation Options
Understanding the diverse needs of seniors, transportation services in Auckland offer accessible transportation options such as vehicles equipped for those with mobility challenges. This ensures that all seniors, regardless of their physical capabilities, can travel comfortably and safely.
Flexible Scheduling
Flexibility is crucial when it comes to senior transportation. Many services provide flexible scheduling to accommodate the unique needs of seniors. This allows for last-minute changes or adjustments, ensuring that seniors can travel when they need to without unnecessary stress.
Personalized Assistance
Many transportation services also include personalized assistance for seniors who may need extra help. This could involve accompanying them during their trips, assisting with carrying bags, or providing companionship during travel, making the journey more enjoyable and less daunting.
Transportation for Daily Activities
Transportation services cater to the daily activities of seniors, including grocery shopping, attending community centers, or visiting friends. This transportation for daily activities helps seniors maintain their routines and independence while ensuring they have safe travel options.
Emergency Transportation Services
In case of emergencies, many transportation services offer emergency transportation services for seniors. This ensures that they can quickly reach medical facilities when urgent situations arise, providing peace of mind for both seniors and their families.
Transportation Education and Resources
Transportation services also provide transportation education and resources for seniors and their families. This includes information on available services, how to book rides, and understanding the options that best suit their needs, empowering seniors to make informed transportation choices.
Frequently asked questions about transportation services for seniors in Auckland
What types of transportation services are available for seniors in Auckland?
In Auckland, there are various transportation services available specifically for seniors. These include public transport options like buses and trains, as well as specialized services such as community shuttles and taxi services tailored for seniors. Some organizations also offer door-to-door services to assist seniors with mobility challenges.
How can seniors access public transportation?
Seniors can access public transportation in Auckland by utilizing their AT HOP card, which provides discounted fares for older adults. Information regarding routes, schedules, and accessibility options can be found on the Auckland Transport website or by contacting their customer service. Additionally, many buses and trains are equipped with facilities to assist seniors and individuals with disabilities.
Are there any discounts available for seniors using public transportation?
Yes, seniors in Auckland are eligible for discounted fares when using public transportation. The AT HOP card offers a reduced fare for seniors aged 65 and over, making it a more affordable option for daily commuting. It is recommended to check the Auckland Transport website for the most current discount policies and eligibility criteria.
What transportation options are available for seniors with mobility issues?
For seniors with mobility issues, Auckland provides several transportation options that cater to their needs. Community transport services offer accessible vehicles and trained drivers who can assist with boarding and alighting. Additionally, some taxi services are equipped with wheelchair access and can accommodate seniors who require additional assistance.
How do I arrange for a specialized transportation service?
To arrange for a specialized transportation service for seniors, it is advisable to contact local community organizations, transport providers, or specialized transport services directly. Many organizations require advance booking, so it’s important to plan ahead. Information about available services can typically be found online or through local senior centers.
Can transportation services help seniors with shopping or errands?
Yes, many transportation services for seniors in Auckland offer support for shopping and errands. Some community shuttles or door-to-door services are designed specifically to help seniors get to and from grocery stores, pharmacies, or medical appointments. These services often provide assistance with carrying groceries and other items as well.
What safety measures are in place for seniors using transportation services?
Safety is a top priority for transportation services catering to seniors. Many providers implement safety measures such as trained drivers, regular vehicle maintenance, and adherence to safety protocols. Additionally, vehicles are often equipped with seat belts and other safety features to ensure a secure ride. Seniors are encouraged to discuss specific safety concerns with their transport provider.
How can seniors stay informed about transportation options and changes?
Seniors can stay informed about transportation options and any changes by subscribing to newsletters from Auckland Transport or local community organizations. Additionally, websites and local newspapers often provide updates on public transport schedules, fare changes, and new services. Regularly visiting these resources can help seniors stay up-to-date.
Are there volunteer transportation services available for seniors?
Yes, there are several volunteer transportation services available for seniors in Auckland. These services typically rely on volunteers who offer rides to seniors for essential appointments, social outings, and other activities. Community organizations often coordinate these services, making it a valuable resource for seniors who may have limited access to transportation.
What should seniors consider when choosing a transportation service?
When choosing a transportation service, seniors should consider factors such as accessibility, availability of services, cost, and the level of assistance provided. It’s also important to assess the reliability and reputation of the service provider. Reading reviews and obtaining recommendations from friends or family can help seniors make an informed decision.
