Auckland is a thriving hub for music lovers, offering a plethora of options for those seeking to explore their passion. The city boasts a diverse range of musical retailers, each providing unique selections of instruments, gear, and accessories that cater to musicians of all levels. Whether you are a seasoned professional or an enthusiastic beginner, the right shop can make all the difference in your artistic journey.
From quaint local boutiques to larger, established chains, the shops dedicated to music in Auckland are known for their knowledgeable staff and exceptional customer service. These establishments not only stock a wide variety of products but also foster a sense of community among musicians, making them ideal places to connect, collaborate, and discover new sounds. As you navigate the city's music scene, these top destinations are sure to inspire and equip you for your next musical endeavor.
Discover 10 outstanding options for music stores in Auckland
Here are 10 outstanding options for music stores in Auckland based on value for money:
Address
Real Groovy 19 Victoria Street West, Auckland Central, Auckland 1010, New Zealand
Business Hours
Monday: 09:00–18:00
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–19:00
Friday: 09:00–19:00
Saturday: 09:00–19:00
Sunday: 09:00–18:00
Rating
9.6 (+ 1545 reviews)
Real Groovy is an exceptional destination for music enthusiasts, offering a fantastic selection of vinyl records, merchandise, and collectibles. The atmosphere is nostalgic, inviting visitors to relive their favorite musical moments while browsing through a diverse range of products.
The staff is incredibly helpful, ensuring that customers find exactly what they’re looking for, whether it’s a rare album or unique memorabilia. With its extensive variety and welcoming vibe, Real Groovy is more than just a store; it’s a musical experience that caters to all generations.
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LGBTQ+ friendly
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Customer Reviews
Awesome place just love the merch the vibe it’s a cool place for records tees and 80s puzzles and games and way more
Sonja Petersen (☆ 5/5)
Do not remember when I last walked into a real groovy store. Came in to get a poster for my son for Christmas varieties of artists and prices are low too staff here were very helpful and were able to find what I was after. The vibe in store takes you back to your younger years walking around music stores and listening to records cds in store. A gem of a store, has everything you need no matter what era or genre you are from !!
I was able to find a frame for the poster I purchased from the warehouse too
Aloma Sileli (☆ 5/5)
Having not been to Real Groovy in about 20 yrs was surprised it wasn’t on upper queen st anymore. Still a great place to go get your vinyls and anything music related,even have a few old types for sale ..
John siret (☆ 5/5)
Banger of a record store, great range, cool nic nacs. Bit of history too, I expect it was the only record store in the country for awhile there. Always some interesting esoteric music in the background. 1010 if you love music and/or vinyl why haven’t you been?
Peter Oomen (☆ 5/5)
A los que nos apasiona la musica, ver los clásicos en discos de vinil es una increíble experiencia.
Una super tienda, donde se encuentra de todo, tornamesas, posters, cassettes, merchandise, etc.
Recomendado !
Mary Padilla (☆ 5/5)
Huge record store. It’s $10 section is larger than most record shops in their entirety. Some real finds in those $10 bins.
Ian Morgan (☆ 5/5)
luv digging vintage LP here 😉
good for decorating also
Kerry Han (☆ 5/5)
Address
Rockshop Henderson 375 Great North Road, Henderson, Auckland 0612, New Zealand
Business Hours
Monday: 09:00–18:00
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–18:00
Friday: 09:00–18:00
Saturday: 09:30–17:00
Sunday: 09:30–17:00
Rating
9.1 (+ 302 reviews)
Rockshop Henderson is a fantastic destination for anyone passionate about music. The knowledgeable staff are always willing to assist, providing tailored advice on various instruments and gear. Their commitment to customer service is evident, making each visit enjoyable and informative.
With an impressive selection of musical instruments and accessories, it’s clear that Rockshop Henderson values its customers’ needs. The friendly atmosphere encourages exploration and creativity, ensuring that every musician finds exactly what they’re looking for. Highly recommended for all music enthusiasts!
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Customer Reviews
As we all know, spending hard earned cash on hobbies that often collect dust can often cause us distress. I’ve poured through forums, I’ve done all the “internetting” I could do, and all of it could of been at least some what avoided, if I’d just gone into a place like the Rockshop and asked for help. These guys take the time to help you in whatever aspect of music you’re trying to get stuck into, and they do it with a smile. I’m supremely impressed with the service from these guys time and time again. Even if they don’t stock the item, they know how to get it, where to get it, and often give you good advice along the way. Cheers team, you’re a bunch of legends.
James May (☆ 5/5)
Really cool shop. Staff are very helpful and friendly, they let us jam on a wonderful fender guitar and even gave my girl some free stickers. Awesome West style service. Visit here for all you musical supplies, you won’t be. Aroha nu nui Kia koutou nga kaimahi
Giovanni Armaneo (☆ 5/5)
The staff especially Ruben were very helpful with giving me all the different product options for my amp. Also, explained in depth all the possibilities of fully utilizing all the options to build on what I have already
Marc Thornley (☆ 5/5)
Awesome selection of musical stuff and a great team of staff. Very helpful when I purchased my new Epiphone EH 200 Studio guitar, which it tried in the shop after the Hummingbird. Been using them for years, and will continue to do so.
Nick Vann (☆ 5/5)
Best place to get all your music stuff! Bought 2 pianos already here…actually 3. Something was a miss with the 2nd one…they replaced it with a better model at no extra expense. Top notch! Thanks
ENKI'S FUN TECHNO STUFF (EnkiTrillionaire) (☆ 5/5)
I just wanna recommend henderson rockshop, a big huge thank you for having each separate sections for instruments practice as my neicie & nephews had a amazing experience over the school holidays of practicing the music they really love and I wanna be involved in what particular instrument they wanna do in the future.. wanna give give a big high five and appreciation for there surpport.. Thank you
Christina Dehar (☆ 5/5)
A very special thank you to Rock Shop Henderson for finding a jumbo guitar case to give my dad, Bill Sevesi’s guitar a new safe home for storage. The old Maton guitars are so different from what they used to make and dad’s guitar is now around 60 years old. It carries such nostalgic and historical value, around the history of our dance hall days; recordings dad did over the decades of his hawaiian, island, foxtrot, tango… you name it. The Orange Ballroom was his famous spot for over 18 years.
Tania Maindonald (☆ 5/5)
Address
Rockshop Takapuna 122 Anzac Street, Takapuna, Auckland 0622, New Zealand
Business Hours
Monday: 09:00–17:30
Tuesday: 09:00–17:30
Wednesday: 09:30–17:30
Thursday: 09:00–18:00
Friday: 09:00–18:00
Saturday: 09:30–16:30
Sunday: 10:00–16:00
Rating
8.8 (+ 249 reviews)
Rockshop Takapuna offers an exceptional experience for music enthusiasts. The staff are incredibly knowledgeable and genuinely care about finding the right gear for every customer. Whether you’re a beginner or a seasoned musician, you can expect top-notch service and expert advice tailored to your needs.
The atmosphere in the store is welcoming, making it easy to explore a wide range of instruments and accessories. Customers frequently appreciate the lack of pressure during the shopping experience, allowing for a relaxed and enjoyable visit. Rockshop Takapuna truly stands out for its commitment to customer satisfaction.
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NFC mobile payments
Customer Reviews
These guys are great, especially Shayne. Very knowledgeable, friendly and efficient. Been a customer for 10 years now, first class. Thanks to you all for your super service!
Ian Haley (☆ 5/5)
This one is best in nz, staff, partking, you can buy a grand piano!
Gregor Potts (☆ 5/5)
Friendly staff helped us pick out a Ukulele for an 8 year old. No upsell, just best within budget. They engaged with my son to bring him on the journey, tuned the guitar and now we’re home jamming.
Matt G (☆ 5/5)
Popped in there today – a young chap pointed me in the direction of guitars and didnt seem to care. Shane and Jacob walked past but to be fair they were busy with something else. A female couple walked out at the same time as they were not serviced either. Went to Music Planet Wairau and purchased a guitar there. Will not use the rock shop again. A musical family who has shopped at the albany branch in the past without incident. But will take my money to the competition. PS you need a email address to keep your people accountable.
rimawihone (☆ 1/5)
One of the best experiences I’ve had at a Rockshop (throughout the past 18 months I’ve been to 8 or more across the North & South Island). Great, attentive staff right from when I walked into the store, they gave me loads of honest advice, didn’t try to push a sale. Thanks guys!
Charlotte Davies (☆ 5/5)
BEST SERVICE EVER!! Our church has consistently relied on Takapuna for our music gear needs, and our experiences have been nothing short of outstanding. The team exemplifies professionalism and transparency, ensuring that even in the absence of their long-time senior staff & management that we normally deal with – the quality of service remains exceptional.
It is clear why many other churches also choose Takapuna Rockshop for their requirements. Thank you for being the real deal!
c3 worship (☆ 5/5)
I struggled – and failed – for an hour to replace my own guitar strings this morning as my cats looked on concerned. Fortunately Victoria at Rockshop Takapuna sorted me out in 5 minutes, and now I’m not turning up to band practice tonight without an instrument! Thanks!!
Ben Evans (☆ 5/5)
Address
Shop 16 North Ridge Plaza, Rockshop Albany 100 Don McKinnon Drive, Albany, Auckland 0632, New Zealand
Business Hours
Monday: 09:00–18:00
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–18:00
Friday: 09:00–18:00
Saturday: 09:30–17:00
Sunday: 09:30–17:00
Rating
8.4 (+ 215 reviews)
The Rockshop Albany offers an impressive selection of musical instruments and equipment. Customers consistently praise the knowledgeable staff who provide excellent recommendations tailored to individual needs. The atmosphere is welcoming, making it a great place for both seasoned musicians and beginners alike.
Many visitors leave feeling satisfied with their purchases, as the customer service is top-notch. The team is eager to assist and ensure that everyone finds exactly what they’re looking for, creating an enjoyable shopping experience. Overall, Rockshop Albany is a fantastic destination for music enthusiasts.
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Customer Reviews
So sad. Drove nearly 1 hour plus traffic and so excited to see the varieties of acoustic guitar on sale. But before going there I check online what kind of guitar I am getting today and I’ve got top 3 to choose on. Epiphone j-200 red wine color, ipiphone el-00 and cordoba travel mini guitar are on the list unfortunately out of more than 30 acoustic guitar on sale I saw online. Only 3 is available in store. I just need to check and hold it before buying supposedly. but it’s not there. Ended up buying guitar that not in my list. Costumer service is good tho.
Daddy Keith’s Blessing (☆ 2/5)
I’ve never had an issue at the Rockshop before, any branch. But bought a bunch of Podcast stuff from Sammy in there today. Best service for sure. Thanks mate
Chris Turner Photographer (☆ 5/5)
This Rockshop is my favorite! I had to visit 3 rockshops in one day to find a Boss Katana mini amplifier, and the first two stores couldn’t find the amp on their shelves. At the Rockshop in Albany the staff are very organized and found the amp quickly, great service. Also these guys have the nicest selection of guitars that I’ve seen! I am very happy with my purchase.
Luca Handisides (☆ 5/5)
I came here to get myself a ukulele. James was very helpful! Very personable and knowledgeable for all instruments. Gave me different options and his opinion on the different brands as well as showing me the different price ranges and allowed me to try them. I also like how they offer help right when you walked into the store! Great job!!
and Yep, I walked outta there with a ukulele and I love it. Thanks. Go here, visit them, this place has become one of my happy places. hopefully it’ll become one of yours too!
L C (☆ 5/5)
Mixed feelings about this store. Went there about 2 months ago and one guy really went out of his way to help us with an electric drum kit for our daughter. He got the headphones and got her to try it. Unfortunately, we returned to the store on Sunday and experience really unprofessional service. No help on the floor, one guy was sitting on the couch on his phone. I then went to the front counter and said I wanted to buy the Roland drum kit – No question about the Rockshop warranty either. I had to ask them if I can add it. Asked if it comes with headphones or which ones I should buy – another guy assisted. Just really unprofessional and honestly not helpful. I ended up buying the kit but wish the other guy was there again (sorry I didn’t get his name the first time). I don’t mind driving – so I will be visiting another store in the country. Definitely didn’t live up to what they strive.
Simoné Kuün (☆ 2/5)
Great customer service. Staff are knowledgable and able to recommend equipment suitable to my needs. Thanks team.
dreaminonthebeatfacade (☆ 5/5)
These guys are always friendly and helpful, providing personal experience on equipment, and balanced recommendations. They were happy to accommodate our therapy dog yesterday also, which is more than can be said for the music shop up the road! Both the central Auckland store and Albany have been great to deal with.
Naomi Young (☆ 5/5)
Address
Queens Arcade Shop 22/34 Queen Street, Auckland Central, Auckland 1010, New Zealand
Business Hours
Monday: 09:00–17:30
Tuesday: 09:00–17:30
Wednesday: 09:00–17:30
Thursday: 09:00–17:30
Friday: 09:00–17:30
Saturday: 09:30–17:00
Sunday: 10:00–17:00
Rating
8.2 (+ 200 reviews)
Marbecks Records is a music lover’s paradise, offering an impressive selection of both new and used records. The store’s layout is inviting and well-organized, making it easy to browse through various genres. The staff are knowledgeable and passionate, always ready to help you find that elusive album or recommend something new.
Whether you’re searching for vinyl, CDs, or even rare soundtracks, Marbecks has it all. The ambiance is welcoming, providing a perfect spot for enthusiasts to spend hours discovering hidden gems. It’s truly a must-visit destination for anyone who appreciates quality music.
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Customer Reviews
Today I bought a Smashing Pumpkins siamese dream CD. I went to real groovy and jb hi fi and they did not have the CD. This shop is absolutely brilliant and have been here for a long time. The guy that was working there was very friendly and nice. I will definitely being buying more from here in the future. I think the store was nice and tidy too.
Kaitlin (☆ 5/5)
One of Auckland’s best music shops, tucked away down the picturesque Queens Arcade. From vinyl to CD, DVD to Bluray it has a wide variety of formats. The shop caters to all genres so you can buy Nirvana or Bach, Dolly or Katy; the shop is well stocked. With friendly staff who will happily order it if its not in. Another great place to peruse on your lunch break.
Rhayn Jooste (☆ 5/5)
Another gem of a record store in Queens Arcade, downtown Auckland: new, used and amazing speciality sections (including film soundtracks/scores/. Cheap DVDs too.
Krathyn White (☆ 5/5)
Best new CD selection in town, good vinyl selection, really good for jazz, especially ECM, handful of good used DVDs/Blurays, and of course the biggest classical selection in the country (probably).
EyeBricks. Studios (☆ 5/5)
What can you say about Marbecks, an institution that has been operating in various forms, for my entire life (& longer!). And that’s a long time! On a rare visit to Auckland, it was reassuring to find it still there. In the same place, it was a long time ago when I used to visit as a teen & then for the next 40 years before I departed Auckland. It’s under new ownership (again) but still the same great place, chock full of CDs & and vinyl, many of which you will no longer find anywhere else. Great sale bin, too! The only downside is that I didn’t have enough time to check out everything. When visiting Auckland, any true vinyl/CD fan needs a whole day to fully check out the 2 most Iconic Auckland record stores Marbecks & Real Groovy. Needless to say I did find something I couldn’t find anywhere else (I knew they had it as I had checked online first) & no doubt could have found more had I the time (& money). Great, friendly, knowledgeable service as expected.
David Howes (☆ 5/5)
A world class music store for fans of rare releases, niche record labels and staff who are deeply knowledgeable on recordings.
This is not the place with a bin of wholesale/discounted records. Hence many of the reviewers commenting on the price. But it is a collectors paradise. A highlight of Auckland for me.
Faraz Sahba (☆ 5/5)
Awesome place, super friendly, great selection. Nice vibe. My fav place to get records in Auckland.
Michael Davis (☆ 5/5)
Address
Rockshop Auckland Central – Digital 136 Karangahape Road, Auckland Central, Auckland 1010, New Zealand
Business Hours
Monday: 09:00–17:30
Tuesday: 09:00–17:30
Wednesday: 09:00–17:30
Thursday: 09:00–18:00
Friday: 09:00–18:00
Saturday: 09:30–17:00
Sunday: 10:00–16:00
Rating
8.1 (+ 210 reviews)
Rockshop Auckland Central – Digital is a top-notch destination for anyone seeking high-quality music equipment. The staff is not only friendly but also incredibly knowledgeable, ensuring you receive the best advice tailored to your needs. Whether you are a seasoned musician or just starting out, they have a wide selection of products to choose from.
The overall atmosphere is welcoming, making it a perfect spot for both browsing and purchasing. Customers frequently praise the excellent customer service, which enhances the shopping experience. If you’re in the market for musical gear, this store is definitely worth a visit!
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Customer Reviews
I visited the RockShop Digital branch yesterday, and it was a disappointing experience. They do not seem to pick up the phone to begin with! The store had only one salesperson on duty, who was busy with another couple when I arrived. I spent about 15 minutes browsing the shop, but the salesperson didn’t notice me. When he finally finished with the other customers, the first thing he said to me was to move to the other side of the counter, as I seemed to be behind it—despite the counter being in an open space. This was hardly the welcome I expected.
When I asked for help, he reluctantly showed me some items but seemed disengaged and uninterested in assisting. I was specifically looking for a Rodecaster Pro II, microphones, headphones, and arms. I asked if I could test the audio to determine which microphone would best suit my needs, as they had the equipment available. However, the setup wasn’t connected to power, and I was told they were understaffed and could only set it up for tomorrow.
Additionally, I was advised that the Shure SM7B microphone still requires a cloud lifter to be connected to the Rodecaster Pro II, which I believe is incorrect. While he did provide a quote for the items I requested, the overall experience left me questioning whether the staff really have the knowledge and expertise to help. Their answers should not be based on speculation.
To make matters worse, I had previously sent an inquiry online, which never received a response. This was an unpleasant visit, and I’m unsure if the team at this branch is truly interested in selling or providing proper customer service.
RockShop’s mission statement is “Best Prices, Best Service, Best Products,” but my experience was far from that. Their prices are generally higher than everywhere else, and while they claim to match prices, the burden of finding better deals online falls on the customer. This is not how it should be. Overall, this visit did not meet my expectations in any way.
Morteza (☆ 1/5)
All the DJ and Production gear you can image with great price and incredible customer services.
Lucas Datt (☆ 5/5)
Fantastic shop, been going there for years. Until the bike lanes. Tried twice recently over separate weekends to take our kids to this store but couldn’t find anywhere to park.. Ended up going to Epsom.
Kiwi Dave (☆ 3/5)
Thanks for the professional advice and helped us to choose the right electric guitar.
Jing Li (☆ 5/5)
Lennon, what a legend!
Great service 😉 thank you so much.
Happy customer
ZLJ (☆ 5/5)
A friendly, knowledgeable team providing great tech and advice.
Adam Lewis (☆ 5/5)
Lots of range to look at. Was not looking to purchase but still staff were helpful an friendly
Ange Breen (☆ 4/5)
Address
MusicWorks Manukau Unit N2/57 Cavendish Drive, Manukau City Centre, Auckland 2104, New Zealand
Business Hours
Monday: 09:00–17:00
Tuesday: 09:00–17:00
Wednesday: 09:00–17:00
Thursday: 09:00–17:00
Friday: 09:00–17:00
Saturday: 10:00–16:00
Sunday: 10:00–16:00
Rating
7.5 (+ 150 reviews)
MusicWorks Manukau offers an exceptional experience for music enthusiasts. The staff is not only knowledgeable but also incredibly supportive, ensuring that customers find exactly what they need. Their wide selection of equipment and instruments is impressive, making it a go-to destination for anyone looking to enhance their musical journey.
The customer service at MusicWorks is truly commendable. Each visit is met with a warm welcome and expert advice, which fosters a sense of trust and reliability. With a focus on meeting customer needs, it’s clear that this store is dedicated to providing an outstanding shopping experience for all music lovers.
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Customer Reviews
The staff here is top tier. Exceeded our expectations for support around what we were purchasing. The store is stocked and presented well. Love it here x
Penny Watts (☆ 5/5)
They had a muck up with a mic order from what was quoted. But they rectified it with constant communication. We got our mics on the specified day as well. So happy with the service at the store
Abey George (☆ 5/5)
Eddie was really good to deal with. I needed some very specific strings for my bass for a gig this weekend and he found a set and got them ordered in basically over night
Zach Rutherfurd-Sirett (☆ 5/5)
Stoked as with the new guitar from the bro
Eddie Tai! Was supposed to only buy a keyboard for my daughter but after Eddie showing me the Yamaha FG-TransAcoustic, I had to go back and buy it. Eddie also gave a wicked deal. Super greatful, ngā mihi nui e hoa!
Vijay Waru (☆ 5/5)
This is an amazing place to purchase equipment, sound systems, music books etc.. The manager is amazing and his staff are fully trained to help. Excellent customer service.
Sifaga Sa'o (☆ 5/5)
Very happy with my purchase most importantly the staff was very helpful and he knows his job very well.. Thank you very much KEEGAN.. The drum is awesome..
Aneesha Sharma (☆ 5/5)
The team here are highly professional, welcoming, and know their stuff, especially with Eddie’s great management skills! Within a matters of minutes, I was warmly greeted, and given great advice / options on which guitar to buy. I was so impressed with the service, I bought two guitars for my dad and husband. Eddie, the manager here, is amazing and gives you all you need to know about what would be a great instrument for you or as a gift for that special someone. Thanks so much Eddie and team!! Know you’ve got a loyal customer here 🙂 Highly recommended!!!
Annette Collins (☆ 5/5)
Address
Bungalow Bills Music Shop . 21a Khyber Pass Road, Grafton, Auckland 1023, New Zealand
Business Hours
Monday: 10:00–16:30
Tuesday: 10:00–16:30
Wednesday: 10:00–16:30
Thursday: 10:00–16:30
Friday: 10:00–16:30
Saturday: 10:00–13:00
Sunday: Closed
Rating
7.4 (+ 100 reviews)
Bungalow Bills Music Shop is a fantastic destination for music enthusiasts. With a remarkable selection of instruments, it caters to both beginners and seasoned players alike. The owner, Bill, is incredibly knowledgeable and genuinely passionate about music, ensuring that every customer receives personalized attention and guidance.
Whether you’re searching for a new guitar or simply want to explore unique musical gear, this shop is a must-visit. The atmosphere is welcoming, making it easy for anyone to feel comfortable while discovering their perfect instrument. Highly recommended for anyone seeking quality and exceptional service!
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Kerbside pickup
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Customer Reviews
Bungalow Bills Music Shop is awesome! Bill was super helpful and really knows his stuff. I bought a Sigma Travel Guitar here, and it’s fantastic. Great selection of instruments and gear. Perfect spot for all music lovers. Highly recommend!
Thea Caliva (☆ 5/5)
Bill is a hell of a guy, really knows his stuff and has a lot of great experiences to share! Really looked after me when I came in looking for a guitar. And didn’t push anything, I felt very free to say no. Highly recommend for anyone looking for an instrument! Top notch shop
Calum Holmes (☆ 5/5)
Bill is an incredibly knowledgeable and kind man. His shop is full of instruments ranging from affordable new models to priceless vintage gems. He sold me an excellent acoustic guitar at a great price complete with all of the necessary accoutrements. He even got out his drill and installed a strap button before I left the store. Highly recommend stopping in and picking something up. Make sure you block off enough time to truly enjoy the store. Bill also runs a recording studio on-site which I plan to check out in the future. Great shop run by a genuine guy.
Derek Jolley (☆ 5/5)
Such a lovely expierence! Especially as someone that doesn’t know anything in the music instrument world! The owner was very kind, patient and went over and beyond to help me with my purchase. Will highly recommend bungalow bills to anyone professional and not in the music world ☺️
Tabitha van der Westhuizen (☆ 5/5)
I had a great time at Bungalow Bill’s today! Was looking for an accoustic guitar to take on my travels in NZ for the next year and Bill gave me valuable and honest advice, and let me take my time playing a number of guitars for hours! When I left after spending all morning here, I had an amazing vintage Suzuki, good music recommendations, and had had really nice and interesting conversations with Bill all along!
This shop is a must go for anyone looking to buy a guitar in NZ, here you will find great choice, great advice and great chats.
Thanks so much Bill!
Jeanne Barthélemy (☆ 5/5)
Bill is a true legend, This shop is full of all sorts of goodies that are very hard to find elsewhere. Bill himself, is a fantastic lad, incredibly knowledgable and has a massive passion for music which shows in his customer service. If you are looking to purchase an electric/acoustic guitar, I would totally recommend popping into his shop to see what is there, or even pop in just to have a chat… Bill is always great for a yarn!
Max Hackshaw (☆ 5/5)
Excellent music shop with a kind and knowledgeable owner.
Some incredible guitars and amazing pieces of music equipment in there. Everything is highly curated and of a very good quality.
Was looking for ages for the right acoustic guitar and Bill showed me his amazing collection and I found a great vintage Sigma I am very happy with.
If you are in the market for a guitar you’d be a fool to not stop in at Bill’s. I can garuntee you’ll find guitars in this store you won’t find anywhere else!
Daniel Maxwell (☆ 5/5)
Address
NorthWest Shopping Centre 7 Fred Taylor Drive, Westgate, Auckland 0814, New Zealand
Business Hours
Monday: 09:00–18:00
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–19:30
Friday: 09:00–18:00
Saturday: 09:00–18:00
Sunday: 09:00–18:00
Rating
7.3 (+ 146 reviews)
Rockshop Northwest offers an exceptional shopping experience for music enthusiasts. The staff is incredibly knowledgeable and genuinely passionate about helping customers find the perfect instrument. Their focus on customer satisfaction is evident, making it easy for beginners and seasoned musicians alike to feel comfortable and well-supported during their visit.
The variety of instruments available is impressive, and the team ensures that each customer leaves with the right choice for their needs. Highly recommended for anyone looking to explore the world of music, Rockshop Northwest is a place where quality service meets a fantastic selection of gear.
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Customer Reviews
Outstanding Service Highly Recommend!
I recently purchased a guitar for my boy and the experience was nothing short of exceptional.
From the moment we walked into the store, we were greeted warmly and guided by a knowledgeable staff member Jacob, who truly cared about finding the right instrument for my boy.
Jacob took the time to understand his skill level and musical interests, patiently answered all our questions, and even let him try out several guitars to ensure he found the perfect fit. His expertise and passion for music shone through, making the entire process enjoyable and stress-free for us.
The quality of the guitar we chose exceeded our expectations, and my boy has been thrilled ever since.
It’s rare to find such outstanding service these days, and I’m grateful for the care and attention we received.
I recommend this store to anyone looking for a musical instrument, ask for Jacob, he goes above and beyond!
Shelly Barratt (☆ 5/5)
The two guys who served me really went out of their way to help me, showing me all of the guitars and playing a few. Amazing service would highly recommend
Alex Britton (☆ 5/5)
A young guy served us on Sunday, and he was very helpful, much appreciated, as we are beginners
CHELLE WATTS (☆ 5/5)
Jacob and Austin are great – they are by far the most friendly and professional staff I’ve encountered in any store across New Zealand. The store itself offers a great variety of equipment, and the convenience of likely finding parking right at the door makes the visit even better. Highly recommended!
Danilo Albertini (☆ 5/5)
Awesome music shop with a good selection of instruments and accompanied with excellent service, especially Henry who served us.
ELÆN (☆ 5/5)
Had a great experience and Jacob was so nice, very knowledgeable and pleasant to talk with as I was looking for a specific type of electric acoustic guitar. He also took the extra mile of service! Loving my new guitar now and really appreciated his note. Thanks so much!
Dana B. (☆ 5/5)
The team here are amazing – so personable and professional, friendly and welcoming. We were helped by Henry and bought a lovely Taylor guitar with his assistance and recommendation. Henry is outstanding and we will be returning to this rockshop more often.
Chloe Parker (☆ 5/5)
Address
Northridge Plaza Unit 7/110 Don McKinnon Drive, Albany, Auckland 0632, New Zealand
Business Hours
Monday: 09:30–17:30
Tuesday: 09:30–17:30
Wednesday: 09:30–17:30
Thursday: 09:30–17:30
Friday: 09:30–17:30
Saturday: 10:00–17:00
Sunday: 11:00–16:00
Rating
7.1 (+ 169 reviews)
MusicWorks Albany offers a fantastic atmosphere for music enthusiasts. The staff is genuinely friendly and eager to assist, ensuring that every visit is enjoyable. With a wide range of instruments available, it’s a great place to explore and find what you need for your musical journey.
The store’s commitment to customer satisfaction is evident, as they provide expert advice and support. Whether you’re a beginner or advanced musician, the personalized service makes it a top destination for all your musical requirements. Highly recommended for anyone looking to enhance their musical experience!
View Details
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Delivery
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In-store pick-up
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In-store shopping
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On-site services
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Credit cards
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NFC mobile payments
Customer Reviews
I’m very disappointed with this purchase. The shoulder rest was uncomfortable and poorly made, but the bigger issue was the terrible customer service. When I reached out to return it, they were rude and dismissive. They had originally promised they would accept a return if the shoulder rest was uncomfortable, but when I tried to follow through on that, they told me they would raise the issue and get back to me—yet they never did. It felt like they had no intention of honoring their word. There was no empathy, no accountability, and no honesty. I will not be buying from this company again and strongly advise others to avoid them. Terrible experience overall.
Rock Chen (☆ 1/5)
Terrible customer service, would not recommend. I recently visited this shop and had an extremely disappointing experience. The customer service was absolutely awful. When I walked in, the staff seemed more interested in chatting amongst themselves than helping customers. I waited for several minutes to ask a question about a guitar, only to be met with a dismissive and unhelpful response.
Trading RGC (☆ 1/5)
Terrible service. Purchased an item and tried returning same day and they refused. Once they have your money, you ain’t getting it back.
Hannah Milne (☆ 1/5)
Visited today to get a string on my son’s guitar replaced. The salesperson Matt was extremely pleasant and took the time to show my son how to re-string his guitar which I thought was awesome, thanks Matt. Service like this will have me returning for any other needs.
Jen Blakeman (☆ 5/5)
A shop with consistancy. They don’t know about their products and they don’t know why they weren’t okay to let us in with our Therapy dog. A shop we will consistantly avoid.
If you see somebody with a therapy dog, you don’t ask why they have it. It’s likely to be a highly sensative topic and it’s rude to ask that question of a stranger publicly.
If you are scared of well trained warm blooded teddie bears, that’s okay. Just say so.
The manager of this shop needs to go. I read a bunch of other reviews and it paints a pretty clear picture.
Joel Young (☆ 1/5)
Great staff, happy to let my 9 year old have a jam.
Rob Noldus (☆ 5/5)
Cool place ,Different Instruments one can get here.Clean and huge hall.
Jashpal (☆ 4/5)
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Catalog of services offered by music stores in Auckland
Instrument Sales
Music stores in Auckland offer a wide variety of instrument sales, catering to musicians of all levels. From beginner instruments like guitars and to professional-grade equipment, customers can find a diverse selection that meets their needs. Additionally, stores often provide detailed information about each instrument's features to help buyers make informed decisions.
Instrument Rentals
For those who may not want to commit to purchasing an instrument, many music stores provide instrument rental services. This is particularly beneficial for students or casual players who need an instrument for a limited time. Rental programs typically include maintenance and support, ensuring that the instruments remain in good condition throughout the rental period.
Music Lessons
Music stores frequently offer music lessons taught by experienced instructors. Whether it’s learning to play an instrument or understanding music theory, stores typically provide lessons for all ages and skill levels. These lessons can be tailored to individual needs, promoting an engaging learning experience.
Repair and Maintenance Services
In addition to sales, music stores in Auckland often provide repair and maintenance services for instruments. Skilled technicians can handle everything from minor adjustments to major repairs, ensuring that instruments function properly and sound their best. This service helps musicians keep their gear in top shape.
Sheet Music and Accessories
A comprehensive selection of sheet music and accessories is typically available in music stores. This includes everything from popular songs to classical compositions, catering to various musical tastes. Accessories such as strings, picks, and cases are also readily available, providing musicians with everything they need to enhance their playing experience.
Sound Equipment and Technology
For those interested in sound equipment and technology, music stores in Auckland usually offer a range of products including amplifiers, mixers, and microphones. These stores often provide expert advice on the best equipment for specific needs, whether for home use, live performances, or studio recording.
Live Events and Workshops
Many music stores actively engage with the community by hosting live events and workshops. These events may include instrument showcases, live performances, and educational workshops that allow musicians to learn from professionals and connect with others in the music community. Such events foster a sense of camaraderie and inspire creativity among participants.
Custom Instrument Building
Some music stores offer custom instrument building services, allowing musicians to create a personalized instrument that fits their unique style and preferences. This can involve selecting materials, finishes, and specific features to craft an instrument that truly represents the musician’s identity. This service often results in a one-of-a-kind instrument tailored to individual specifications.
Online Shopping and Shipping
With the rise of e-commerce, many music stores in Auckland provide online shopping and shipping options. Customers can browse through extensive catalogs from the comfort of their homes and have their chosen items delivered directly to their doorstep. This service enhances accessibility for those who may not be able to visit the store in person.
Frequently asked questions about music stores in Auckland
What types of musical instruments can I find in music stores in Auckland?
Music stores in Auckland offer a wide variety of musical instruments, ranging from string instruments like guitars and violins to percussion instruments such as drums and tambourines. Additionally, you can find wind instruments like flutes and trumpets, as well as keyboards and synthesizers. Many stores also carry accessories such as strings, picks, and cleaning supplies.
Are there music stores that offer instrument rentals?
Yes, several music stores in Auckland provide instrument rental services for those who may not want to commit to purchasing an instrument outright. This option is especially popular for students in music programs or individuals trying out a new instrument. Rental terms can vary, so it’s advisable to check with individual stores for their specific policies and pricing.
Can I find sheet music and instructional materials in Auckland music stores?
Many music stores in Auckland stock a selection of sheet music for various instruments and genres. You can typically find instructional books for beginners as well as advanced players. Some stores also offer online resources or can order specific pieces upon request, making it easier to find what you need.
Do music stores in Auckland provide repair services for instruments?
Yes, many music stores in Auckland offer repair services for various instruments. This can include everything from minor adjustments to major repairs. It's advisable to inquire about the specific services offered and whether the store has qualified technicians available for the type of instrument you need repaired.
Are there any music stores that specialize in vintage or second-hand instruments?
Some music stores in Auckland specialize in vintage or second-hand instruments, allowing musicians to find unique or rare items. These stores often have knowledgeable staff who can provide insights into the history and value of the instruments. It's a great option for those looking for something distinctive or at a lower price point.
How can I choose the right music store for my needs?
Choosing the right music store depends on several factors, including the type of instruments you are interested in, the brands you prefer, and the services you need. It’s beneficial to read customer reviews, visit multiple stores, and speak with staff to gauge their expertise and friendliness. Personal recommendations can also be valuable when deciding.
Do music stores in Auckland host events or workshops?
Many music stores in Auckland host events, such as live performances, workshops, and clinics with professional musicians. These events can provide valuable learning opportunities and allow you to connect with other music enthusiasts. Check the store’s website or social media pages for upcoming events and schedules.
What is the return policy for musical instruments and accessories?
Return policies can vary widely among music stores in Auckland. Generally, many stores have a return policy that allows customers to return or exchange products within a specified timeframe, often with proof of purchase. It’s important to ask about the specific conditions for returns, especially for items like instruments which may have different rules compared to accessories.
Are there any local music stores that support local musicians?
Several music stores in Auckland actively support local musicians by stocking their music, offering performance space, or providing promotional opportunities. These stores often focus on fostering the local music community and may collaborate with local artists for special events. Supporting these stores can help sustain the local music scene.
How can I stay updated on sales and promotions at music stores?
To stay updated on sales and promotions at music stores in Auckland, consider signing up for their newsletters or following them on social media platforms. Many stores announce special deals, discounts, and events through these channels. Additionally, visiting the store regularly can keep you informed about any in-store promotions.
